Hitachi Systems Simultaneously Introduces 'Knowledgework AI Meeting Records' and 'Knowledgework Internal Sharing' to Accelerate Data Assetization for Sales AX

Knowledge Work Inc. (Headquarters: Minato-ku, Tokyo; CEO: Koji Asano), whose mission is 'LIFE WITH ENABLEMENT: Delivering days of joy through capability,' announced the introduction of 'Knowledgework Internal Sharing' and 'Knowledgework AI Meeting Records' by Hitachi Systems, Ltd. (Headquarters: Shinagawa-ku, Tokyo; Representative Director, President: Takehiko Watanabe).

Hitachi Systems will utilize multiple products covering the entire sales process, from pre-meeting to post-meeting, to build a foundation for continuously accumulating and utilizing data generated from sales activities. This will enable the assetization of sales knowledge and the enhancement of decision-making based on accumulated knowledge.

◼️ Background of the Introduction (from Hitachi Systems)

As the number of customers demanding DX and AX promotion increases and the rapidly expanding AI market provides a tailwind, we considered it essential for our own company to evolve into a sales organization that fully utilizes digital technology. We have already been developing a digital sales infrastructure using SFA, and as our next growth driver, we focused on sales enablement through knowledge sharing. Through a PoC, we were able to demonstrate that the platform can transform the knowledge and deal value held by each salesperson into organizational driving force, leading to the decision to introduce it. Leveraging this, we aim to establish a sales organization that supports the organic growth outlined in the Hitachi Group's management plan 'Inspire 2027'.

◼️ Comment on the Introduction Mr. Hideki Matsuyama, Director, Senior Executive Officer, Hitachi Systems, Ltd.

Our company receives a large number of inquiries and consultations, many of which concern similar content and products, and each salesperson has been handling these individually. We believe that solving this issue will reduce the time customers wait and allow us to spend more time on sales negotiations and communication. We are very much looking forward to creating a virtuous cycle where the insights gained through someone's hard work and challenges become the sales strength of others, through the integration of this service with SFA. We will demonstrate this effect in actual sales activities. We plan to roll it out company-wide from June 2026, using it as a main tool for executing key initiatives including our Go-To-Market strategy, and will continue to promote further AX advancement.

◼️ Overview of 'Knowledgework Internal Sharing'

- Cloud Storage/Site Integration: Files can be uploaded and automatically updated by linking with cloud storage such as SharePoint and OneDrive. - Automatic Categorization: Categories are automatically assigned to knowledge by AI. - Job Search: Provides search methods tailored to the type of sales knowledge. - Integration with Knowledgework Document Creation: Allows searching of knowledge shared internally within PowerPoint. - Member Usage Analysis: Analyzes how much each member is using the system.

◼️ Overview of 'Knowledgework AI Meeting Records'

- Automatic Meeting Transcription: Automatically transcribes all types of meetings, both offline (face-to-face visits) and online (web conferences, IP phones), using AI. - Automatic Meeting Report Creation: AI automatically creates meeting summaries, suggests next actions, and provides feedback on the meeting. - Automatic CRM/SFA Input: Automatically inputs meeting details into Salesforce. - Sharing Meeting Records: Meeting records can be appropriately shared and discovered.

◼️ Sales AI Product Series 'Knowledgework'

Knowledge Work's Sales AX Solution offers the Sales AI Product Series 'Knowledgework' and the Sales AX Consulting Series 'Knowledgework X' as two core pillars.

The Sales AI Product Series 'Knowledgework' provides multiple AI products across various areas of sales support. Customers can select and combine the AI products they need from these areas.

'Knowledgework' is adopted by major corporations and growing companies, supporting their sales operations.

Furthermore, to ensure our customers can use our services safely and securely, we have acquired the following international information security certifications for cloud services and have received a SOC 2 Type 1 assurance report evaluating internal controls.

- ISO 27001 (ISMS) - ISO 27017 (Cloud Security Certification) - ISO 27701 (Privacy Certification) - SOC 2 Type 1 (Security, Availability, Confidentiality, Processing Integrity, Privacy)

About Knowledge Work Inc.

Knowledge Work Inc. is a startup whose mission is 'LIFE WITH ENABLEMENT: Delivering days of joy through capability,' supporting the enablement (creation of results and improvement of abilities) of working people.

To realize sales transformation that allows sales representatives to grow and produce results, it provides 'Sales AX Solutions' primarily to major corporations.

The Sales AI Product Series 'Knowledgework' has been introduced on a scale of several thousand users at major companies such as NTT Docomo Business, Mizuho Bank, and Nissin Foods. In addition to the Sales AI products, the company is promoting on-the-ground transformation of sales departments through the Sales AX Consulting Series 'Knowledgework X'.

'Sales AX Solutions' realizing AI-driven sales transformation https://knowledgework.cloud/

Location: 51F, Azabudai Hills Mori JP Tower, 1-3-1 Azabudai, Minato-ku, Tokyo Established: March 18, 2020 Founded: April 1, 2020 CEO: Koji Asano Corporate Site: https://knowledgework.com/ Recruitment Site: https://knowledgework.com/recruit/product