95% "Want to recommend to acquaintances" | Satisfaction Survey Released for Accounting Outsourcing Service "HELP YOU Accounting Premium"

knit Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Takao Akizawa; hereinafter "knit"), which operates the online outsourcing service "HELP YOU", was founded on the premise of being fully remote, and currently has over 600 members executing tasks online from across Japan and 35 countries worldwide.

We recently conducted a service satisfaction survey targeting companies using "HELP YOU Accounting Premium", a service that supports accounting operations.

As a result, 95% of the companies answered that they "would like to recommend it to acquaintances," and the staff satisfaction rate received a high evaluation of 90%.

This survey analyzes the industries and sizes of the companies that introduced the service, their background for implementation, and evaluation points, summarizing the actual utilization of accounting outsourcing.

Survey Results Summary

In this survey, the following evaluations were received from companies using HELP YOU Accounting Premium.

Characteristics of Implementing Companies

The most common were IT and technology companies, but the service is used across a wide range of industries including manufacturing, advertising and marketing, and gaming and entertainment.

1. IT / Technology 19%

2. Manufacturing (Non-food) 16%

3. Advertising, Marketing, Production 13% / Gaming, Entertainment 13%
   etc.

Background of Implementation

The main reasons companies introduced HELP YOU included the following:

• Labor shortage

  Sudden resignations / Coverage for maternity/childcare leave / Overwork

• Operational efficiency
  Improvement from legacy systems

• Prevention of work dependency on specific individuals

  Recommendations from accounting firms / To receive specialized support

For detailed survey results, click here: https://help-you.me/accounting-survey/

Reference) Case Studies of Implementing Companies

HELP YOU was introduced to cover the maternity leave period of the accounting person in charge

About HELP YOU Accounting Premium

HELP YOU Accounting Premium is a high-level accounting outsourcing service that goes beyond "routine accounting task delegation" to handle the design and improvement of accounting operations, as well as the numerical management necessary for management decisions.

Accounting professionals with Bookkeeping Level 2 qualifications or higher and extensive practical experience not only "process" accounting tasks but also organize and operate them into a "state that can be utilized for management" based on the customer's business phase and challenges.

Even in cases where the accounting representative is absent due to sudden resignation, maternity leave, or childcare leave, a major difference from regular accounting outsourcing services is that it can stably replace the accounting function itself externally, rather than merely handling a handover.

Furthermore, it provides comprehensive support extending to areas directly linked to management decisions, such as reviewing business flows, introducing management accounting, and creating cash flow tables and financial statements.

Including coordination with advisory tax accountants, we support a "state where management can make decisions based on numbers".

Recommended for:

• Those facing the risk of operations halting due to the resignation or leave of absence of accounting staff

• Those who feel that while bookkeeping and processing are being done, the numbers are not being utilized for management

• Those whose accounting tasks have become dependent on specific individuals and want to review them from a structural level

• Those who want to delegate everything up to management accounting and business flow development with an eye on the future

Accounting Premium Service Website: https://help-you.me/service/accounting/

---

What is the Online Outsourcing Service "HELP YOU"?

This is an operational efficiency service where an excellent assistant team with various skill sets supports your work. By undertaking back-office tasks (HR, accounting, sales administration, document creation, etc.) as online outsourcing, we contribute to creating an environment where you can focus on core business operations.

Members are located in 35 countries worldwide, including the United States, France, and Germany, as well as all over Japan, including Tokyo, Miyagi, Osaka, and Fukuoka Prefectures.

HELP YOU Service Website: https://help-you.me/

HELP YOU Recruitment Website: https://va.help-you.me/

<Company Profile>

Company Name: knit Inc.

Representative: Takao Akizawa, President and CEO

Headquarters Address: Green Fantasia Building Room 407, 1-11-11 Jingumae, Shibuya-ku, Tokyo

Established: August 2017 *HELP YOU service launched in 2015

Business Description: Operation of the online outsourcing service "HELP YOU". Also develops learning services for workers and media businesses that support workers.

<Inquiries regarding this matter>

knit Inc.

Public Relations: Ozawa

Phone Number: 050-5212-5574

Email Address: pr@knit-inc.com