New One-Stop General Affairs Outsourcing Service "General Affairs All-in-One Support Plan" Launched

Knit Inc. (Headquarters: Shibuya-ku, Tokyo; President: Takao Akizawa; hereinafter "Knit"), which operates the online outsourcing service "HELP YOU," was founded on the premise of being fully remote. Currently, more than 600 members perform operations online from across Japan and 35 countries worldwide.

We have recently launched the "General Affairs All-in-One Support Plan," a new service that comprehensively handles general affairs tasks.

This service resolves issues faced by corporate general affairs departments, such as "siloed operations," "decreased response speed," and "inability to devote time to strategic tasks," thereby improving back-office productivity and operational efficiency.

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Background of Service Offering

In recent years, the following issues in the general affairs domain have become apparent in many companies:

・Decreased productivity due to sporadic tasks such as phone calls ・Black-boxing of operations due to individualization (siloing) ・Risk of knowledge loss due to person-in-charge resignation ・Lack of resources for important measures such as cost reduction and DX promotion

To solve these issues, we developed this service with the goal of establishing a system where general affairs operations can be "entrusted entirely." We support the creation of an environment where general affairs departments can shift their focus to the strategic operations they should naturally prioritize.

What is the "General Affairs All-in-One Support Plan"?

The "General Affairs All-in-One Support Plan" is a BPO service that comprehensively handles the general affairs domain, from 24/7 main line phone answering to on-site operations such as mail, supplies, and fixed asset management. It covers everything from front-office to back-office tasks.

"General Affairs All-in-One Support Plan" Supported Tasks

▼Main Supported Tasks (Excerpt)