Kiviaq Inc. Launches Online Pharmacy and Delivery Service for Inbound Tourists and Foreign Residents in Japan
In April 2026, Kiviaq Inc. started a multilingual online pharmacy and delivery service aimed at inbound tourists and foreign residents in Japan, allowing everything from prescription reception to delivery to be completed on a smartphone, with delivery as fast as 30 minutes.
📋 Article Processing Timeline
- 📰 Published: April 6, 2026 at 23:00
- 🔍 Collected: April 6, 2026 at 14:30
- 🤖 AI Analyzed: April 21, 2026 at 01:59 (347h 29m after Collected)
Kiviaq Inc. (hereafter Kiviaq), operating under the vision of "making all medical experiences overwhelmingly better," launched a multilingual online pharmacy and delivery service for inbound tourists and foreigners residing in Japan in April 2026. Everything from accepting prescriptions to online medication counseling and delivery can be completed via smartphone. We have built a service where users can receive prescription drugs with peace of mind in the special environment of being in a foreign country.
## Background of Service Launch - Japanese Pharmacies Were an "Invisible Wall" for Foreigners
In Japan, which is visited by tens of millions of people annually, inbound tourists and foreign residents faced a triple hardship when trying to receive prescription drugs: "language barrier," "burden of travel," and "long wait times." At pharmacy counters that assume Japanese proficiency, it is not uncommon for individuals to take medicine home without fully understanding the instructions. With the philosophy of "a pharmacy you don't have to visit," Kiviaq launched a domestic LINE service in November 2025. Now, we are opening up that infrastructure to inbound and resident foreigners, providing an experience where anyone, regardless of nationality or language, can receive their medication safely.
## Service Overview - A New Pharmacy Experience Completed on a Smartphone
① Multilingual Online Medication Counseling
We handle dispensing operations in multiple languages (*), including English. Not only can you receive explanations related to your medicine such as side effects, usage, and drug interactions, but you can also consult with pharmacists about any concerns. You can receive your medication with peace of mind even if you don't speak Japanese.
*Languages other than English will be added as needed.
② Compatible with Various Communication Tools
Compatible with various communication tools such as WhatsApp and Email, in addition to chat services like LINE.
③ Medicine Delivered in as Fast as 30 Minutes After Dispensing
In certain parts of Tokyo (*), we deliver to your desired location, such as your hotel, home, or workplace, in as fast as 30 minutes after dispensing. We are open year-round, until 9:00 PM on weekdays and 6:00 PM on weekends and holidays, so you can use it flexibly according to your travel itinerary or lifestyle.
*Fastest 30-minute delivery areas: Minato-ku, Chiyoda-ku, Chuo-ku
Same-day delivery areas: Taito-ku, Toshima-ku, Bunkyo-ku, Shinjuku-ku, Shibuya-ku, Nakano-ku, Suginami-ku, Meguro-ku, Setagaya-ku, Shinagawa-ku, Ota-ku
Next-day or later delivery areas: Nationwide shipping
## About Kiviaq Inc. / Kiviaq Pharmacy
With the vision of "making all medical experiences overwhelmingly better," Kiviaq is a company that redesigns medical access through the power of supply chain management and tech, making it standard that "the medicine you need arrives easily when you need it." We will implement a world where patients "don't struggle with their medication," even on days when they feel sick, are busy, or find it difficult to travel.
■ Company Profile
Company Name: Kiviaq Inc.
Location: Noah Shiba Daimon 101, 1-4-4 Shiba Daimon, Minato-ku, Tokyo
Representative: Shun Okada (Founder / Representative Director & CEO)
Business: Pharmaceutical SCM Business, Dispensing Pharmacy Business
Year of Establishment: May 2, 2025
Website: ...
## Background of Service Launch - Japanese Pharmacies Were an "Invisible Wall" for Foreigners
In Japan, which is visited by tens of millions of people annually, inbound tourists and foreign residents faced a triple hardship when trying to receive prescription drugs: "language barrier," "burden of travel," and "long wait times." At pharmacy counters that assume Japanese proficiency, it is not uncommon for individuals to take medicine home without fully understanding the instructions. With the philosophy of "a pharmacy you don't have to visit," Kiviaq launched a domestic LINE service in November 2025. Now, we are opening up that infrastructure to inbound and resident foreigners, providing an experience where anyone, regardless of nationality or language, can receive their medication safely.
## Service Overview - A New Pharmacy Experience Completed on a Smartphone
① Multilingual Online Medication Counseling
We handle dispensing operations in multiple languages (*), including English. Not only can you receive explanations related to your medicine such as side effects, usage, and drug interactions, but you can also consult with pharmacists about any concerns. You can receive your medication with peace of mind even if you don't speak Japanese.
*Languages other than English will be added as needed.
② Compatible with Various Communication Tools
Compatible with various communication tools such as WhatsApp and Email, in addition to chat services like LINE.
③ Medicine Delivered in as Fast as 30 Minutes After Dispensing
In certain parts of Tokyo (*), we deliver to your desired location, such as your hotel, home, or workplace, in as fast as 30 minutes after dispensing. We are open year-round, until 9:00 PM on weekdays and 6:00 PM on weekends and holidays, so you can use it flexibly according to your travel itinerary or lifestyle.
*Fastest 30-minute delivery areas: Minato-ku, Chiyoda-ku, Chuo-ku
Same-day delivery areas: Taito-ku, Toshima-ku, Bunkyo-ku, Shinjuku-ku, Shibuya-ku, Nakano-ku, Suginami-ku, Meguro-ku, Setagaya-ku, Shinagawa-ku, Ota-ku
Next-day or later delivery areas: Nationwide shipping
## About Kiviaq Inc. / Kiviaq Pharmacy
With the vision of "making all medical experiences overwhelmingly better," Kiviaq is a company that redesigns medical access through the power of supply chain management and tech, making it standard that "the medicine you need arrives easily when you need it." We will implement a world where patients "don't struggle with their medication," even on days when they feel sick, are busy, or find it difficult to travel.
■ Company Profile
Company Name: Kiviaq Inc.
Location: Noah Shiba Daimon 101, 1-4-4 Shiba Daimon, Minato-ku, Tokyo
Representative: Shun Okada (Founder / Representative Director & CEO)
Business: Pharmaceutical SCM Business, Dispensing Pharmacy Business
Year of Establishment: May 2, 2025
Website: ...