Two NPOs collaborate to build a new pathway connecting "24-hour consultation support" and "livelihood support", launching a dedicated scheme to strengthen support for impoverished child-rearing households
Certified NPO Kids' Door and NPO Anata no Ibasho have launched a collaboration starting April 2026 to better support impoverished child-rearing families. This new scheme links 24-hour anonymous chat consultations with concrete material and livelihood support, such as food and daily necessities, ensuring families receive continuous and tailored assistance.
📋 Article Processing Timeline
- 📰 Published: April 9, 2026 at 19:00
- 🔍 Collected: April 9, 2026 at 10:31
- 🤖 AI Analyzed: April 18, 2026 at 17:50 (223h 19m after Collected)
Certified NPO Kids' Door (Location: Chuo-ku, Tokyo; Chairperson: Yumiko Watanabe; hereinafter "Kids' Door") has collaborated with the specified non-profit organization Anata no Ibasho (Location: Chiyoda-ku, Tokyo; Chairperson: Masakazu Negishi; hereinafter "Anata no Ibasho"), which provides free and anonymous chat consultation, to strengthen support for impoverished child-rearing families facing livelihood difficulties starting in April 2026, and has launched a dedicated scheme to connect them with support such as food and daily necessities. Through this scheme, the goal is for child-rearing families who connect with the consultation desk to smoothly access concrete assistance, including material support.
[Background of Collaboration]
While addressing the issue of child poverty, Kids' Door launched "Kids' Door Family Support" in 2020 to provide four types of support: materials, information, experiential activities, and employment, targeting child-rearing families who have difficulty securing sufficient food and daily necessities due to economic hardship and isolation. On the other hand, there are many cases where families facing difficulties are unable to access information about social support and keep their problems to themselves while remaining isolated. In this collaboration, we will work with "Anata no Ibasho Chat Consultation," which operates a 24/7/365 consultation desk, to build a new pathway connecting consultation support with livelihood support.
▪Overview of the Dedicated Scheme
"Anata no Ibasho Chat Consultation" x "Kids' Door Family Support"
Starting April 1, 2026, guidance for registration to "Kids' Door Family Support" provided by Kids' Door will be offered to impoverished families using "Anata no Ibasho Chat Consultation". By registering for "Kids' Door Family Support", it becomes possible to receive assistance tailored to the family's situation, including support for food and daily necessities, information support, experiential opportunities, and employment-related support. Through this scheme, Kids' Door will provide support that not only addresses the immediate state of poverty revealed during consultation but also leads to continuous stabilization and improvement of daily life.
About [Anata no Ibasho Chat Consultation]
"Anata no Ibasho Chat Consultation" is a chat consultation desk that is free and anonymously available to anyone 24 hours a day, 365 days a year, regardless of age or gender, operated by the specified non-profit organization Anata no Ibasho. It is a subsidized project of the Ministry of Health, Labour and Welfare's suicide prevention measures and a registered project on the Ministry's support information search site.
At Anata no Ibasho Chat Consultation, by conducting everything from counselor training to actual consultation responses entirely online, we have established an environment where people can act as volunteer counselors utilizing their spare time. As a result, in addition to resolving the problem of counselor shortages, which was considered the most serious issue for consultation desks, Japanese volunteer counselors living overseas handle consultations by taking advantage of the time difference from 10:00 PM to morning Japan time, when consultations peak. This allows it to function as the first and only 24/7/365 consultation desk among those accepting consultations on a nationwide scale.
▪About the Specified Non-Profit Organization Anata no Ibasho https://talkme.jp/
Established in 2020. Headquartered in Chiyoda-ku, Tokyo. Operates "Anata no Ibasho Chat Consultation" (a suicide prevention project by the Ministry of Health, Labour and Welfare), a chat consultation window where anyone can consult for free and anonymously 24 hours a day, 365 days a year, regardless of age or gender. With approximately 1,000 counselors in 32 countries worldwide, it is one of the largest chat consultation desks in Japan, responding to up to about 3,000 consultations a day. It was the first in Japan to advocate for measures against loneliness, contributing to the establishment of a minister and the enactment of promotional laws. Executive organization of the Public-Private Partnership Platform for Loneliness and Isolation Countermeasures. Selected for Forbes JAPAN's "30 Outstanding Non-Profit Organizations" in 2022.
About [Kids' Door Family Support]
Kids' Door Family Support is an independent project that began as emergency support for child-rearing families heavily impacted by the COVID-19 pandemic in 2020, and is now in its 7th term this year. It provides multifaceted support that underpins life stability and future possibilities for all child-rearing families nationwide living with children from age 0 up to university students. Using a support platform based on a registered database, we provide assistance so that child-rearing families can connect with the necessary support without becoming isolated. We continuously deliver support centered around the following four pillars, tailored to the family's situation. As of March 2026, over 5,000 households nationwide have registered.
https://kidsdoor-family-support.jp
- Material Support: Providing materials directly linked to daily life free of charge, such as food, school supplies, clothing, PCs, and Christmas presents.
- Information Support: Timely dissemination of support information such as benefits, scholarships, government support, higher education information, and employment information.
- Experiential Activity Support: Providing free opportunities to broaden children's experiences, such as watching sports, appreciating culture, and experiencing nature.
- Employment Support: Backing household independence and income improvement through job seeking/changing, qualification acquisition, and career support for guardians.
■About Certified NPO Kids' Door https://kidsdoor.net/
Since its establishment in 2009, we have been working to solve the problem of child poverty in Japan. We operate free study sessions and "ibasho" (a place to belong) type study sessions that also provide lifestyle support such as meals alongside studying, for elementary to high school students and high school dropouts from impoverished families in Tokyo and its suburbs, Miyagi, and Kobe. Since 2020, when the number of impoverished child-rearing families rapidly increased due to the COVID-19 pandemic, we created a system called "Family Support" and have been providing information support, food and stationery support, and employment support for guardians to registered impoverished child-rearing families nationwide. Chairperson Yumiko Watanabe also serves as a government committee member, including as a temporary member of the Children and Families Agency's Children and Families Council's Child Poverty Countermeasures and Single-Parent Family Support Subcommittee, and as a member of the Ministry of Health, Labour and Welfare's Social Security Council's Livelihood Needy Persons Self-Reliance Support and Livelihood Protection Subcommittee.