Karakuri Participates in 'AICX Frontier 2026'
Karakuri Inc., along with six other AI-related companies, will host 'AICX Frontier 2026,' a business conference focused on the implementation of AI agents in call centers, on May 19, 2026.
📋 Article Processing Timeline
- 📰 Published: April 10, 2026 at 19:00
- 🔍 Collected: April 11, 2026 at 00:28 (5h 28m after Published)
- 🤖 AI Analyzed: April 20, 2026 at 01:10 (216h 41m after Collected)
Karakuri Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director and CEO: Shimon Oda; hereinafter 'Karakuri') announces that it will hold a business conference titled 'AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints' on Tuesday, May 19, 2026, in collaboration with six AI-related companies promoting the automation and advancement of call centers.
## Background and Purpose
AI agents are now moving beyond the verification and validation stage into the phases of 'implementation' and 'market expansion'. Particularly in customer touchpoint areas such as call centers, automation and advancement by AI are progressing rapidly, becoming a critical theme that influences corporate competitiveness.
Amidst this trend, the transformation of call centers into 'value-creating profit centers'—which increase sales, LTV, and brand value based on customer insights—is becoming a reality. Through this event, Karakuri aims to deepen discussions on accurately assessing the current state of this transformation and how to design future customer touchpoints.
## Event Highlights
The greatest feature of this conference is that it does not aim to promote specific services. Instead, companies leading the call center automation domain across the industry will discuss based on their practical knowledge. From our company, Representative Director and CEO Shimon Oda will take the stage in a panel discussion to share frontline insights on how to develop talent and organizations capable of utilizing AI.
- The forefront of structural transformation in shifting to value-creating centers
- Latest trends in the automation and advancement of customer service by AI agents
- Success cases and challenges obtained through actual implementation and operation
- Methods and practical knowledge for developing talent and organizations that can leverage AI
## Event Overview
Event Name: AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints
Date and Time: Tuesday, May 19, 2026, from 14:00
Format: Offline
Venue: Shibuya Scramble Square 21F, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002
Organizers: AICX Association, AI Shift Inc., IVRy Inc., Karakuri Inc., Gen-AX Inc., RightTouch Inc., Mobilus Corporation / vottia Inc. (in random order)
## Timetable
(Table content truncated)
## Background and Purpose
AI agents are now moving beyond the verification and validation stage into the phases of 'implementation' and 'market expansion'. Particularly in customer touchpoint areas such as call centers, automation and advancement by AI are progressing rapidly, becoming a critical theme that influences corporate competitiveness.
Amidst this trend, the transformation of call centers into 'value-creating profit centers'—which increase sales, LTV, and brand value based on customer insights—is becoming a reality. Through this event, Karakuri aims to deepen discussions on accurately assessing the current state of this transformation and how to design future customer touchpoints.
## Event Highlights
The greatest feature of this conference is that it does not aim to promote specific services. Instead, companies leading the call center automation domain across the industry will discuss based on their practical knowledge. From our company, Representative Director and CEO Shimon Oda will take the stage in a panel discussion to share frontline insights on how to develop talent and organizations capable of utilizing AI.
- The forefront of structural transformation in shifting to value-creating centers
- Latest trends in the automation and advancement of customer service by AI agents
- Success cases and challenges obtained through actual implementation and operation
- Methods and practical knowledge for developing talent and organizations that can leverage AI
## Event Overview
Event Name: AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints
Date and Time: Tuesday, May 19, 2026, from 14:00
Format: Offline
Venue: Shibuya Scramble Square 21F, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002
Organizers: AICX Association, AI Shift Inc., IVRy Inc., Karakuri Inc., Gen-AX Inc., RightTouch Inc., Mobilus Corporation / vottia Inc. (in random order)
## Timetable
(Table content truncated)