[Kaopiz] Announces 2026 Version of "24/7 Monitoring Service" with Enhanced AI Analysis

Kaopiz Inc. (Head office: Hanoi, Vietnam; Japan subsidiary: Toshima-ku, Tokyo; Representative Director: Trinh Cong Huan; hereinafter, Kaopiz) has announced the 2026 version update of its "24/7 Monitoring Service," which supports corporate system and security operations, with enhanced AI analysis and automatic alert functions.
This update significantly reduces the monitoring burden on operations personnel and enables faster incident response.

■Background

In recent years, with the advancement of corporate IT infrastructure and the expansion of cloud utilization, rapid response to system failures and security incidents has become essential.

However, many companies find it difficult to secure 24/7 operational monitoring in-house,

• Personnel shortages

• Increased operating costs

• Variations in monitoring quality

These issues have become apparent.

Against this backdrop, the demand for operational monitoring services by external specialist teams is increasing year by year.

■ Key Points of the 2026 Version Update

This update enhances the following functions with the aim of improving operational monitoring efficiency and speeding up incident response.

① AI Analysis Function
AI automatically analyzes monitoring logs and metric data, detecting early signs of anomalies that were previously often overlooked. By visualizing risks before a failure occurs, proactive measures become possible.
Furthermore, it extracts only critical signals from vast log data, reducing the burden on operations personnel and improving decision-making accuracy.

② Automatic Alert Notification 
Upon anomaly detection, real-time notifications are sent to platforms such as Slack, Microsoft Teams, and email. Notification content is optimized according to the situation, allowing for quick grasp of necessary information.
By accelerating the speed of initial response, the scope of incident impact is minimized.

③ Reporting Function 
Monthly reports are automatically generated based on monitoring results and response history.
These reports visualize incident trends, response status, and system stability, enabling analysis for operational improvements. This standardizes operational know-how, which tends to become individualized, and supports the establishment of a continuous improvement cycle.

Kaopiz is also advancing research and development of next-generation AI-powered functions for further sophistication. For example, they are considering mechanisms where AI automatically executes investigation processes during incidents to support root cause identification, and mechanisms that predict and propose future failure risks based on past operational data. These functions are currently in the research phase, and verification is underway for their practical implementation.
Going forward, these functions will be progressively rolled out to achieve even higher levels of automation and operational optimization.

■ About Kaopiz's "24/7 Monitoring Service"

Kaopiz's "24/7 Monitoring Service" is a managed monitoring service where a specialized operations team performs system monitoring, fault detection, and initial response on a 24/7 basis.

Companies can achieve stable system operations without building their own monitoring infrastructure.
Furthermore, by combining AI-driven log analysis with the response of specialized engineers, both improved monitoring quality and optimized operating costs are achieved.
The service also supports flexible customization according to each company's system environment and operational requirements.

Kaopiz Inc.
Representative Director: Trinh Cong Huan

"Corporate IT systems are becoming increasingly complex each year, and a sophisticated monitoring system is indispensable for maintaining stable operations. However, many companies currently find it difficult to secure 24/7 monitoring in-house. With this 2026 version update, we have enhanced the efficiency of monitoring operations through the introduction of AI analysis functions, enabling faster and more reliable incident response. Kaopiz will continue to advance the sophistication of its services as a partner supporting corporate IT operations."

■Future Outlook

Moving forward, Kaopiz will continue to advance its AI analysis technology and strengthen monitoring automation to reduce the IT operational burden on companies and support stable system operation.

Furthermore, we will expand our operational support services to cover cloud and multi-system environments, contributing to the realization of an IT operational foundation that more companies can use with confidence.

[Company Profile]

Company Name: Kaopiz Inc.

Location: 3F, 3-8-8 Minami-Ikebukuro, Toshima-ku, Tokyo

Established: September 29, 2014 (Hanoi Head Office)

Representative Director: TRINH CONG HUAN

Number of Employees: 800 (as of April 2026 / group-wide)

Business Activities: Technology consulting, new development, server migration, AI solutions, research and development, etc.

Website: https://kaopiz.com/

Contact: https://kaopiz.com/ja-contact/