KANAME, an AI Specialized for Condominium Management Front-Office Operations, Seeks Beta Test Partners

KANAME, a developer of AI specialized in condominium management front-office operations, is inviting three selected condominium management companies to collaborate in beta-testing its AI, aiming for an official release in January 2027. Participating companies will receive benefits such as priority implementation of functional improvements, discounts on the official version, and implementation support. The testing period is scheduled from June 10 to July 10, 2026.

### Challenges in the Condominium Management Industry

Front-office tasks for condominium management companies involve diverse expertise and time, including board meeting support, drafting long-term repair plans, equipment inspections, and resolving troubles. According to the Ministry of Health, Labour and Welfare's 'job tag' site, there are over 30 categories of duties. Many front-office staff manage about 15 buildings each, leading to high workloads.

Recently, labor shortages and the reliance on individual skills have become critical issues, making efficiency while maintaining quality a top priority for management. According to the '2025 Condominium Management Status Survey' by the Japan Condominium Management Association, about 43% of companies managing high-demand condominiums cite 'staffing front-office personnel capable of handling sophisticated requirements' as their primary challenge.

Furthermore, the condominium-related laws enforced this April address the 'double aging' (aging buildings and aging residents) by easing resolution requirements and creating regeneration methods. Consequently, front-office staff are increasingly expected to support sophisticated decision-making, such as building reconstruction and regeneration, making workload reduction and staff development crucial.

### Features of the AI 'KANAME'

'KANAME' is specialized for front-office operations. It references industry-specific data—including latest legal information, standard management regulations, past meeting minutes, and inquiry history—to generate response texts, proposals, and minutes based on company-specific rules. It also displays referenced data and confidence levels to support data-based decision-making. The beta version focuses on document creation, with features like AI-powered analogical search and summary planned for the official release.

### Beta Testing Overview

- **Target:** Companies with headquarters or DX departments in Tokyo, managing at least 15 front-office staff or 5,000 units.
- **Goal:** Product improvement through real-world operation and co-creation of AI usage cases.
- **Cost:** Free.
- **Benefits:** Implementation support, priority feature requests, and fee discounts.

### Representative Comment (Wataru Okubo, Representative of KANAME)

'We believe the front office is the cornerstone of condominium management and are dedicated to developing an AI that is truly useful in the field. Through this beta verification, we want to create a service that improves productivity across the industry by reflecting real-world voices.'