Kamakura Shinsho Co., Ltd.'s "Okuyami Tetsuzuki Navi" Adopted by Over 200 Local Governments Nationwide
Kamakura Shinsho Co., Ltd. announces that its post-death procedure support website, "Okuyami Tetsuzuki Navi," has been adopted by over 200 local governments nationwide. Since its launch in August 2023, the service has expanded to 40 prefectures across Japan, contributing to the promotion of local government DX and improving resident convenience.
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- 📰 Published: May 8, 2026 at 00:00
- 🔍 Collected: May 7, 2026 at 15:32
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Kamakura Shinsho Co., Ltd. (Headquarters: Chuo-ku, Tokyo; President and CEO: Fumio Kobayashi; TSE Prime: 6184; hereinafter: the Company), which provides various services related to "end-of-life planning" with increasing demand against the backdrop of a super-aging society, announces that the number of local governments adopting its post-death procedure support website, "Okuyami Tetsuzuki Navi" (https://www.okuyaminavi.net/), has exceeded 200 nationwide.
Since its service launch in August 2023, this service has expanded to 40 prefectures across Japan, from Hokkaido to Okinawa, contributing to the promotion of local government DX (Digital Transformation) and improving resident convenience.
Background of the Initiative
When a family member or relative passes away, many procedures are required, including submitting a death certificate, as well as procedures for pensions, insurance, and public utility charges. Since the necessary procedures vary depending on individual circumstances, bereaved families often struggle with how to proceed, and local government counters face the challenge of complex guidance.
To address these issues, the government is promoting the development of a "Death and Inheritance One-Stop Service" to centralize death and inheritance procedures and reduce the burden on both residents and local governments. Currently, the Digital Agency is leading efforts to digitize administrative procedures related to inheritance and death and strengthen inter-municipal cooperation. This national policy has also spurred a nationwide increase in the need to organize and clearly convey information in the end-of-life and bereavement domains to residents.
What is "Okuyami Tetsuzuki Navi"? Optimizing Post-Death Procedures for Each Region
The "Okuyami Tetsuzuki Navi" web service, which allows users to check public procedures after death, has been well-received as a free online procedure support tool. We have received numerous comments stating that users can check procedure details 24 hours a day on their smartphones, contributing to reducing repeat visits to government offices and improving the efficiency of staff responses.
In addition to a "procedure extraction function" that allows bereaved families to identify necessary procedures by answering simple questions, the service also provides information on where to go for procedures and useful tips for preparation, all organized clearly for each local government.
Furthermore, the operation of a "paid version" has also begun, enabling even more advanced support and maximizing benefits for both residents and staff.
By clarifying the often burdensome questions of "what, when, where, and how to proceed," the service supports smooth handling. Through digitalization, it also plays a significant role in "information assurance for those who cannot access paper media."
Voices from Adopting Local Governments:
Peace of mind without visiting the office – Contributing to improved resident services
(Mr. Konno, Resident Affairs Section, Community Promotion Department, Edogawa Ward, Tokyo)
"Edogawa Ward introduced the 'National Local Government Okuyami Tetsuzuki Navi' in December 2024 as an information provision tool for those who cannot visit during weekdays and bereaved families living far away. We originally provided information on procedures through an 'Okuyami Guidebook,' but the ability to introduce the service smoothly in a short period without the need for budget allocation was a major deciding factor.
Residents who actually used the service commented, 'It was helpful to know the necessary procedures in advance, especially those that did not require a visit.' From May 2025, we also strengthened cooperation with paper media by placing a QR code on the cover of the guidebook. We look forward to further enhancing information and collaboration while catering to residents' circumstances through both in-person and non-in-person channels."
With the launch of the "paid version," even more comprehensive resident support is possible.
In addition to its conventional functions, this service has also launched a "paid version" that enables even more advanced support tailored to each resident. The paid version goes beyond mere "procedure guidance" to provide total support for practical work and workflow within government offices, maximizing benefits for both residents and staff.
[Support Functions Added in the Paid Version]
Destination Support: Supports navigation within government offices, guiding users on which counters to visit and in what order to prevent getting lost.
Consolidated Item Display: Lists all necessary documents, seals, etc., for all procedures in one place, preventing repeat visits due to forgotten items.
Application Form Display Function: Allows users to confirm application details in advance, significantly reducing waiting times at counters.
Future Outlook
With the achievement of exceeding 200 local governments partnering with "Okuyami Tetsuzuki Navi," we will further accelerate our efforts to realize the "end-of-life infrastructure" that the Company aims for.
Going forward, we will strengthen implementation support and operational support tailored to regional characteristics to more efficiently solve the challenges faced by local governments. We aim to expand the model that simultaneously reduces the operational burden on local governments and provides peace of mind to residents nationwide, contributing to solving societal issues as a whole.
Kamakura Shinsho's "End-of-Life Collaboration Agreement"
Kamakura Shinsho aims to enable residents to live with peace of mind in their familiar communities by encouraging them to think about and prepare for their future lives while they are healthy.
Since its service launch in August 2023, this service has expanded to 40 prefectures across Japan, from Hokkaido to Okinawa, contributing to the promotion of local government DX (Digital Transformation) and improving resident convenience.
Background of the Initiative
When a family member or relative passes away, many procedures are required, including submitting a death certificate, as well as procedures for pensions, insurance, and public utility charges. Since the necessary procedures vary depending on individual circumstances, bereaved families often struggle with how to proceed, and local government counters face the challenge of complex guidance.
To address these issues, the government is promoting the development of a "Death and Inheritance One-Stop Service" to centralize death and inheritance procedures and reduce the burden on both residents and local governments. Currently, the Digital Agency is leading efforts to digitize administrative procedures related to inheritance and death and strengthen inter-municipal cooperation. This national policy has also spurred a nationwide increase in the need to organize and clearly convey information in the end-of-life and bereavement domains to residents.
What is "Okuyami Tetsuzuki Navi"? Optimizing Post-Death Procedures for Each Region
The "Okuyami Tetsuzuki Navi" web service, which allows users to check public procedures after death, has been well-received as a free online procedure support tool. We have received numerous comments stating that users can check procedure details 24 hours a day on their smartphones, contributing to reducing repeat visits to government offices and improving the efficiency of staff responses.
In addition to a "procedure extraction function" that allows bereaved families to identify necessary procedures by answering simple questions, the service also provides information on where to go for procedures and useful tips for preparation, all organized clearly for each local government.
Furthermore, the operation of a "paid version" has also begun, enabling even more advanced support and maximizing benefits for both residents and staff.
By clarifying the often burdensome questions of "what, when, where, and how to proceed," the service supports smooth handling. Through digitalization, it also plays a significant role in "information assurance for those who cannot access paper media."
Voices from Adopting Local Governments:
Peace of mind without visiting the office – Contributing to improved resident services
(Mr. Konno, Resident Affairs Section, Community Promotion Department, Edogawa Ward, Tokyo)
"Edogawa Ward introduced the 'National Local Government Okuyami Tetsuzuki Navi' in December 2024 as an information provision tool for those who cannot visit during weekdays and bereaved families living far away. We originally provided information on procedures through an 'Okuyami Guidebook,' but the ability to introduce the service smoothly in a short period without the need for budget allocation was a major deciding factor.
Residents who actually used the service commented, 'It was helpful to know the necessary procedures in advance, especially those that did not require a visit.' From May 2025, we also strengthened cooperation with paper media by placing a QR code on the cover of the guidebook. We look forward to further enhancing information and collaboration while catering to residents' circumstances through both in-person and non-in-person channels."
With the launch of the "paid version," even more comprehensive resident support is possible.
In addition to its conventional functions, this service has also launched a "paid version" that enables even more advanced support tailored to each resident. The paid version goes beyond mere "procedure guidance" to provide total support for practical work and workflow within government offices, maximizing benefits for both residents and staff.
[Support Functions Added in the Paid Version]
Destination Support: Supports navigation within government offices, guiding users on which counters to visit and in what order to prevent getting lost.
Consolidated Item Display: Lists all necessary documents, seals, etc., for all procedures in one place, preventing repeat visits due to forgotten items.
Application Form Display Function: Allows users to confirm application details in advance, significantly reducing waiting times at counters.
Future Outlook
With the achievement of exceeding 200 local governments partnering with "Okuyami Tetsuzuki Navi," we will further accelerate our efforts to realize the "end-of-life infrastructure" that the Company aims for.
Going forward, we will strengthen implementation support and operational support tailored to regional characteristics to more efficiently solve the challenges faced by local governments. We aim to expand the model that simultaneously reduces the operational burden on local governments and provides peace of mind to residents nationwide, contributing to solving societal issues as a whole.
Kamakura Shinsho's "End-of-Life Collaboration Agreement"
Kamakura Shinsho aims to enable residents to live with peace of mind in their familiar communities by encouraging them to think about and prepare for their future lives while they are healthy.