Xserver Inc. Obtains 'White Company' Certification as of April 2026 — Pledging 'User Absolute' Customer Centricity
Xserver Inc., a cloud infrastructure provider based in Osaka, has been certified as a 'White Company' by the White Foundation. The certification recognizes the company's 'User Absolute' philosophy and its commitment to creating a sustainable social infrastructure through dialogue-driven management and human-centric value in the AI era.
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- 📰 Published: April 28, 2026 at 19:00
- 🔍 Collected: April 28, 2026 at 10:31
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The 'White Company Certification,' operated by the Japan Next Generation Enterprise Promotion Organization (commonly known as the White Foundation), is Japan's only comprehensive corporate evaluation system. This certification is intended for companies that are not just 'not black' (not exploitative) but are 'supported by families and society and should be preserved for the next generation.'
Based on rigorous evaluation criteria covering 70 items such as business model, human resource development, flexible working styles, diversity, health management, and labor law compliance, a cumulative total of 663 companies have obtained this certification as of April 2026. On April 1, 2026, Xserver Inc. newly obtained this White Company Certification.
### Why 'User First' is Not Enough
At the core of the company's organization is the philosophy of 'User Absolute' (overwhelming customer-centricity). This is not just 'user first,' but a mindset that constantly asks, 'Is it truly valuable for the user?' rather than focusing on internal convenience or efficiency. By basing all decision-making on this standard, not only service quality but also organizational unity and consistency of action are born. The company's unique feature lies in clarifying and executing these judgment axes to such an extent.
Furthermore, the company believes that creating an environment where people who empathize with this philosophy and can sincerely engage with the products can work for a long time will lead to the inheritance and evolution of organizational culture. To pass down the fundamental attitude of 'for whom we create value' in daily work, the company is promoting the creation of a working environment.
One of these efforts is organizational management that emphasizes dialogue. Even in a busy environment with fast-paced development and the maintenance and operation of products supported by many users, the company continues to align office days for team communication and hold interviews between supervisors and subordinates to carefully pick up insights and opinions from the field. Such accumulation of dialogue deepens empathy for the philosophy, aligns the organization's direction, and leads to the creation of better services.
### Why a Cloud Company Talks About 'Social Responsibility'
Xserver Inc. aims to realize a 'more convenient and comfortable society' and create 'new mechanisms and values to be proud of for the next generation' through the power of the cloud. The company's cloud services have grown with the support of many users and have now become part of the important infrastructure that supports society and daily life. Therefore, the company takes the responsibility of contributing to the sustainable development of society and the rich future of individuals, rather than just providing services. The perspective of viewing the cloud not as a 'convenient tool' but as a 'foundation that supports society' lies at the root of the company's vision.
### Thoughts and Challenges of Mr. Kobayashi, Representative of Xserver Inc.
#### What Value Do People Produce in the AI Era?
'The "User Absolute" we advocate is the very attitude of constantly questioning the essential value for the user, not the convenience of the company. By making operations more efficient through the use of AI, we will turn the time created there into "value that only people can produce."
In addition, by quickly reflecting insights gained in the field into our services and creating an environment where everyone can share their opinions regardless of employment status, we will enhance our flexibility and growth potential as an organization. By strengthening cooperation between departments centered on dialogue and maximizing the potential of the cloud, we will continue to challenge ourselves to create value that exceeds social expectations.'
Xserver Inc.'s initiatives go beyond just preparing 'ease of work' and permeate the firm belief of 'User Absolute' into every corner of the organization. The company's attitude of continuing to refine the organization based on its philosophy and linking it to the improvement of service value presents a perspective on corporate management and human capital in the future. The White Company Certification sympathizes with Xserver Inc.'s belief in 'User Absolute' and strongly supports this challenge.
### Company Profile
- **Name**: Xserver Inc.
- **Headquarters**: 32F, Grand Front Osaka Tower A, 4-20 Ofuka-cho, Kita-ku, Osaka-shi, Osaka
- **Representative**: Naoki Kobayashi
- **Website**: https://www.xserver.co.jp/
- **Business**: Cloud Infrastructure Business (Hosting, Web Application Development, Internet-related services)
Based on rigorous evaluation criteria covering 70 items such as business model, human resource development, flexible working styles, diversity, health management, and labor law compliance, a cumulative total of 663 companies have obtained this certification as of April 2026. On April 1, 2026, Xserver Inc. newly obtained this White Company Certification.
### Why 'User First' is Not Enough
At the core of the company's organization is the philosophy of 'User Absolute' (overwhelming customer-centricity). This is not just 'user first,' but a mindset that constantly asks, 'Is it truly valuable for the user?' rather than focusing on internal convenience or efficiency. By basing all decision-making on this standard, not only service quality but also organizational unity and consistency of action are born. The company's unique feature lies in clarifying and executing these judgment axes to such an extent.
Furthermore, the company believes that creating an environment where people who empathize with this philosophy and can sincerely engage with the products can work for a long time will lead to the inheritance and evolution of organizational culture. To pass down the fundamental attitude of 'for whom we create value' in daily work, the company is promoting the creation of a working environment.
One of these efforts is organizational management that emphasizes dialogue. Even in a busy environment with fast-paced development and the maintenance and operation of products supported by many users, the company continues to align office days for team communication and hold interviews between supervisors and subordinates to carefully pick up insights and opinions from the field. Such accumulation of dialogue deepens empathy for the philosophy, aligns the organization's direction, and leads to the creation of better services.
### Why a Cloud Company Talks About 'Social Responsibility'
Xserver Inc. aims to realize a 'more convenient and comfortable society' and create 'new mechanisms and values to be proud of for the next generation' through the power of the cloud. The company's cloud services have grown with the support of many users and have now become part of the important infrastructure that supports society and daily life. Therefore, the company takes the responsibility of contributing to the sustainable development of society and the rich future of individuals, rather than just providing services. The perspective of viewing the cloud not as a 'convenient tool' but as a 'foundation that supports society' lies at the root of the company's vision.
### Thoughts and Challenges of Mr. Kobayashi, Representative of Xserver Inc.
#### What Value Do People Produce in the AI Era?
'The "User Absolute" we advocate is the very attitude of constantly questioning the essential value for the user, not the convenience of the company. By making operations more efficient through the use of AI, we will turn the time created there into "value that only people can produce."
In addition, by quickly reflecting insights gained in the field into our services and creating an environment where everyone can share their opinions regardless of employment status, we will enhance our flexibility and growth potential as an organization. By strengthening cooperation between departments centered on dialogue and maximizing the potential of the cloud, we will continue to challenge ourselves to create value that exceeds social expectations.'
Xserver Inc.'s initiatives go beyond just preparing 'ease of work' and permeate the firm belief of 'User Absolute' into every corner of the organization. The company's attitude of continuing to refine the organization based on its philosophy and linking it to the improvement of service value presents a perspective on corporate management and human capital in the future. The White Company Certification sympathizes with Xserver Inc.'s belief in 'User Absolute' and strongly supports this challenge.
### Company Profile
- **Name**: Xserver Inc.
- **Headquarters**: 32F, Grand Front Osaka Tower A, 4-20 Ofuka-cho, Kita-ku, Osaka-shi, Osaka
- **Representative**: Naoki Kobayashi
- **Website**: https://www.xserver.co.jp/
- **Business**: Cloud Infrastructure Business (Hosting, Web Application Development, Internet-related services)