[Setagaya-ku, Tokyo] Towards a Taxi Industry Where Even Inexperienced Individuals Can Thrive: Nikko Setagaya Co., Ltd., Challenging Industry Transformation with a Trust-Based Organization, Certified as a White Company in March 2026

The Japan Next Generation Enterprise Promotion Organization (White Foundation) certified Nikko Setagaya Co., Ltd. (Head Office: Setagaya-ku, Tokyo; Representative Director: Yasuhiro Ohashi), which operates a taxi business, as a "White Company" on March 1, 2026.

In recent years, as the taxi industry faces challenges such as labor shortages, an aging workforce, and the recruitment and retention of inexperienced individuals, the traditional notion that "it's difficult without experience" has been questioned. The White Foundation noted the company's efforts to transform this traditional image by focusing on the potential of inexperienced individuals through recruitment and training.

Furthermore, the company was highly evaluated for its commitment to creating an environment where employees can grow with peace of mind, valuing "trust in people and the warmth of mutual support within a team," leading to this certification.

Nikko Setagaya Co., Ltd. Corporate Information

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## About White Company Certification

The "White Company Certification" operated by the White Foundation is Japan's only comprehensive corporate evaluation system.

This certification targets not merely "non-black companies" but "companies that are supported by families and society, and that we want to pass on to the next generation."

Based on strict evaluation criteria spanning as many as 70 items, including business models, human resource development, flexible working styles, diversity, health management, and compliance with labor laws, a comprehensive evaluation is conducted. As of March 2026, a cumulative total of 650 companies have obtained this certification.

As a result of this evaluation, the White Foundation certified Nikko Setagaya Co., Ltd. on March 1, 2026.

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## Background of Certification
— Balancing a Training System for Inexperienced Individuals and Distinctive Working Styles —

The Foundation noted Nikko Setagaya Co., Ltd.'s initiatives to create an environment where inexperienced individuals can work with peace of mind and to achieve a balance between work and life. The company was evaluated for actively recruiting individuals new to the industry and promoting organizational development that focuses on the growth potential of each person.

Furthermore, the Foundation observed the establishment of a systematic educational framework where inexperienced individuals can learn the basics at the Japan Kotsu Group's training center before starting work, as well as a continuous training and guidance system after deployment, enabling them to acquire skills step by step.

In addition, the company was praised for realizing a working style that balances work and rest effectively, leveraging the characteristics of alternate-day shifts. By ensuring sufficient rest periods and creating an environment that allows for working styles tailored to individual lifestyles, a system is in place where employees can work long-term with peace of mind.

Through these initiatives, the company was evaluated for balancing human resource development and ease of work, leading to this certification.

Keywords: White Company, White Company Certification, Pleasant Workplace, Taxi Industry, Inexperienced Welcome, Human Resource Development, Job Change, Work-Life Balance, Growth-Oriented Company, Tokyo Company