CPaaS Players SoftBank, KDDI Web Communications, and Vonage Japan to Discuss Strategy at JUSA Unite 2026

The Japan Unified Communication Carriers Association (JUSA) announced that SoftBank, KDDI Web Communications, and Vonage Japan will hold a panel discussion at 'JUSA Unite 2026' on April 22, 2026.
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  • 📰 Published: April 2, 2026 at 19:00

The Japan Unified Communication Carriers Association (JUSA, Chairman: Kuniaki Kondo) announced that a panel discussion involving SoftBank, KDDI Web Communications, and Vonage Japan will be held at 'JUSA Unite 2026,' a seminar event for telecommunication carriers, on Wednesday, April 22, 2026.

■ Coexistence of Business Growth and Trust — The Full Picture of "Next-Generation Communication" Discussed by CPaaS Leaders

Yasuteru Miyamoto, Head of Corporate Product Division, Corporate Business Unit, SoftBank Corp.
Ryohei Shinokura, General Manager, Communication DX Division, KDDI Web Communications Inc.
Hironori Aoki, President (Japan/Korea Representative), Vonage Japan LLC

With the acceleration of digital transformation, CPaaS, which allows communication functions such as voice, SMS, and video to be freely embedded via APIs, has become an indispensable foundation for corporate DX strategies. However, behind its convenience, serious issues that shake the "reliability of communication," such as international caller ID spoofing and misuse for special fraud, have also come to light.

In this session, leaders from three major companies — Vonage, which drives the global CPaaS market, and SoftBank and KDDI Web Communications, which have a significant presence in Japan — will gather. Moderated by Mr. Arikawa of JUSA, they will thoroughly discuss the future of CPaaS.

■ Program

JUSA Unite will feature a variety of programs, including a keynote speech, as well as presentations by the Ministry of Internal Affairs and Communications, the National Police Agency, and leading private companies. Participation is free.

Lecture Title

Speaker

1

Keynote Speech

From "Create and Attack" to "Organize and Protect." A Development Manager's Shift in Perspective to Digital Governance

Kosuke Matsumoto, Head of Business System Development Division, IT Management, SoftBank Corp.

2

Coexistence of Business Growth and Trust — The Full Picture of "Next-Generation Communication" Discussed by CPaaS Leaders

・Yasuteru Miyamoto, Head of Corporate Product Division, Corporate Business Unit, SoftBank Corp.

・Ryohei Shinokura, General Manager, Communication DX Division, KDDI Web Communications Inc.

・Hironori Aoki, President (Japan/Korea), Vonage Japan LLC

Moderator

・Koji Arikawa, Vice Chairman & Executive Director, Japan Unified Communication Carriers Association (JUSA) / Representative Director, Eligitel Inc.

3

The Day "Phones" Gain Intelligence.

Architecture and Live Demo of Generative AI Voice Bots Reaching Practical Level

Katsumi Takahashi, Evangelist, Communication DX Division, KDDI Web Communications Inc.

4

Latest SMS Utilization Cases

Toshiyuki Kaneko, Sales Group, Business Strategy Division, Media4u Inc.

5

Latest Trends and Countermeasures for Phishing and Spam Emails

Atsushi Shirahata, Deputy Manager, Spam Consultation Center, Japan Data Communications Association

6

Email Security Incidents and Countermeasures

Katsuyuki Takeuchi, Executive Officer, Technology, JPAAWG / CyberSolutions Inc.

7

Revision of the Act on Prevention of Transfer of Criminal Proceeds Enforcement Regulations (Review of Identity Verification Methods)

Mao Takano, Head of Criminal Proceeds Countermeasures Office, Organized Crime Department I, National Police Agency

8

Explanation of Telephone Number System and Public-Private Collaboration for Sound Number Utilization

Number Planning Office, Telecommunications Technology System Division, Global ICT Strategy Bureau, Ministry of Internal Affairs and Communications

9

STIR/SHAKEN Implementation Status in the US and Current Status of Robocall Countermeasures

Yasuhiro Koide, Japan TNS Inc.

10

ICT Promotion Activities in the Nishiizu Region

Naoya Tsuchimoto, Nishiizu Town Council Member / Deputy Chief, Regional Collaboration WG, Japan Unified Communication Carriers Association (JUSA)

11

Towards a Society Where Everyone Can Use the "Phone." Initiatives for the Spread of Telephone Relay Services

Tamio Chino, Director, Business Division, Nippon Foundation Telephone Relay Service

12

Overview of TCA and Disaster Response Initiatives (JAPAN Roaming™)

Tomoyuki Yoshikawa, Planning Manager, Telecommunications Carriers Association (TCA) / Chairman, ETOC Review Subcommittee

13

Current Status and Initiatives for Special Fraud

Yusuke Nakamura, Chief, Prevention Measures Section, Organized Crime Department II, National Police Agency

14

Responsibility of Telecommunication Carriers to Eradicate Special Fraud — Operation of Number Suspension Scheme and Feedback of Consultation Information by "Denwan Center"

Kuniaki Kondo, Chairman, Japan Unified Communication Carriers Association (JUSA) / Representative Director, Mahoroba Kobo Inc.

15

Review of the Personal Information Protection Law Every 3 Years

Ryoji Mori, Lawyer, Eichi Law Office

16

Lessons from the Caller ID Spoofing Problem — Necessary Initiatives to Protect Japan's Telephone Network

Yuzo Hayashi, Manager, Sales Department 1, IPS Pro Inc.

17

Balancing Regulation and Flexibility — How ETOC Certification Improves Inter-Carrier Transaction Reliability and Future Prospects

Den

FAQ

When will JUSA Unite 2026 be held?

It will be held on Wednesday, April 22, 2026. It is a seminar event for telecommunication carriers.

Which companies will participate in the panel discussion?

SoftBank, KDDI Web Communications, and Vonage Japan will participate.

What is CPaaS?

CPaaS is a platform that allows communication functions such as voice, SMS, and video to be embedded into applications via APIs.