Realizing a 'Fulfilling Lifestyle' Through the Expansion of 'Smart Health Station®' - Eliminating Medical Disparities Between Urban and Rural Areas Using Digital Power
JR East is launching 'LX Doctor', the first in-station private booth online medical consultation service, across 22 stations, aiming for over 500 locations by 2031.
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- 📰 Published: April 9, 2026 at 05:45
- 🔍 Collected: April 8, 2026 at 21:30
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〇 The JR East Group is expanding "Smart Health Station®*1", which utilizes online services at stations located along daily living routes, as part of the realization of a "fulfilling lifestyle" targeted by "Yusho 2034".
〇 Recently, due to the revision of relevant laws and regulations*2, it has become possible to independently deploy private booths as online medical consultation facilities. Therefore, we will begin "LX Doctor*3", the first service allowing users to receive online medical consultations in private booths inside train stations, at 22 stations (24 booths).
〇 In the future, we aim to build an online network of more than 500 locations by 2031, not only in train stations but also in station buildings, shopping centers, and other bases closely connected to daily life operated by entities other than our company across Japan. We aim to realize a "fulfilling lifestyle" where people can receive healthcare services regardless of their residence or time, serving as a new medical platform.
*1 "Smart Health Station" is a registered trademark of JR East.
*2 Regarding the partial enforcement of the law amending parts of the Medical Care Act, etc. (Online Medical Consultation related): https://www.mhlw.go.jp/content/001681277.pdf
*3 "LX Doctor" is currently pending trademark registration.
1. What "Smart Health Station®" Aims For
Starting from "stations" on daily living routes and "Suica", which is evolving into a life device, the JR East Group aims to provide total healthcare services from prevention to consultation and post-consultation utilizing online capabilities through the deployment of "Smart Health Station®". This will contribute to solving social issues such as "medical disparities" where people cannot receive care when they want to, and "doctor working style reforms".
Furthermore, in collaboration with the clinic "TAKANAWA GATEWAY Clinics Medical & Life Design Hub*4 (hereinafter TAKANAWA GATEWAY Clinics)" and the business creation facility "LiSH*5" located within TAKANAWA GATEWAY CITY, we will work on health support including the prevention and pre-disease domains.
*4 Medical floor opened in THE LINKPILLAR 2: https://www.takanawagateway-city.com/facilities/clinics/
*5 Abbreviation for the business creation facility "TAKANAWA GATEWAY Link Scholars' Hub": https://www.takanawagateway-lish.com/
〇 Recently, due to the revision of relevant laws and regulations*2, it has become possible to independently deploy private booths as online medical consultation facilities. Therefore, we will begin "LX Doctor*3", the first service allowing users to receive online medical consultations in private booths inside train stations, at 22 stations (24 booths).
〇 In the future, we aim to build an online network of more than 500 locations by 2031, not only in train stations but also in station buildings, shopping centers, and other bases closely connected to daily life operated by entities other than our company across Japan. We aim to realize a "fulfilling lifestyle" where people can receive healthcare services regardless of their residence or time, serving as a new medical platform.
*1 "Smart Health Station" is a registered trademark of JR East.
*2 Regarding the partial enforcement of the law amending parts of the Medical Care Act, etc. (Online Medical Consultation related): https://www.mhlw.go.jp/content/001681277.pdf
*3 "LX Doctor" is currently pending trademark registration.
1. What "Smart Health Station®" Aims For
Starting from "stations" on daily living routes and "Suica", which is evolving into a life device, the JR East Group aims to provide total healthcare services from prevention to consultation and post-consultation utilizing online capabilities through the deployment of "Smart Health Station®". This will contribute to solving social issues such as "medical disparities" where people cannot receive care when they want to, and "doctor working style reforms".
Furthermore, in collaboration with the clinic "TAKANAWA GATEWAY Clinics Medical & Life Design Hub*4 (hereinafter TAKANAWA GATEWAY Clinics)" and the business creation facility "LiSH*5" located within TAKANAWA GATEWAY CITY, we will work on health support including the prevention and pre-disease domains.
*4 Medical floor opened in THE LINKPILLAR 2: https://www.takanawagateway-city.com/facilities/clinics/
*5 Abbreviation for the business creation facility "TAKANAWA GATEWAY Link Scholars' Hub": https://www.takanawagateway-lish.com/