Verifying a Sustainable Personnel Securing Model through Work Sharing Within Facilities and Between Stations: JR East Group's Station Commercial Facility 'ecute' Launches Demonstration Experiment of New Spot Work Service 'Q-Cast'

JR East Cross Station Development Company (Headquarters: Shibuya-ku, Tokyo, Company President: Yoshiaki Shirata, hereinafter 'JR-Cross') and Matchbox Technologies Co., Ltd. (Headquarters: Niigata City, Niigata Prefecture, President and CEO: Hiroaki Sato, hereinafter 'Matchbox Technologies') will conduct a demonstration experiment of a new service 'Q-Cast' to support securing human resources for shops in the station commercial facility 'ecute' and safe employment, from April to the end of July 2026. 'Q-Cast' is a unique 'facility-specialized' spot work service (gig work) that matches human resources who have mastered common business operations necessary for working at ecute with shops. In the location inside the station, by connecting shops with 'reliable, ready-to-work personnel' and workers with an 'environment where they can play an active role in a variety of shops with peace of mind', we aim to resolve the severe labor shortage and create an attractive workplace. This service is a joint demonstration experiment by the two companies, based on a business concept by JR-Cross, with Matchbox Technologies providing the system and operational support. The official website is accepting pre-registration for workers (job seekers) towards the start of the demonstration experiment. [Details/Worker Registration Here] Caption: 'Q-Cast' Official Website ## About 'Q-Cast' 'Q-Cast' is a unique mechanism that connects workers called 'Casts' (active shop staff working in ecute, people with past work experience, and human resources newly trained by JR-Cross) with shops. ## ### [Workers (Job Seekers): Various Shops Become Workplaces in Spare Time] New workers acquire common ecute rules and customer service manners through pre-training (paid) by JR-Cross. They can actively work as ready-to-work Casts with peace of mind in a wide variety of shops within ecute.