HOBOKEN, NJ – March 24, 2026 – NiCE (Nasdaq: NICE), a leading global provider of AI-powered customer experience (CX) platforms, announced today that it has been named to Fast Company's prestigious 2026 World's Most Innovative Companies list. This ranking highlights companies driving change across industries and cultures through innovation. NiCE was ranked 11th in the Applied AI category among a total of 720 award recipients across 59 industries and regions.
A significant milestone in 2025 was the acquisition of Cognigy, which enhanced NiCE's AI capabilities for CX and further accelerated its leadership in customer experience automation. This acquisition enables NiCE to integrate market-leading CCaaS and conversational AI on a single, complete AI-native CX platform, delivering human-assisted interactions, autonomous self-service, and agent-assist AI orchestration on a unified data foundation.
Scott Russell, CEO of NiCE, stated: "The principles driving NiCE forward are 'speed' and 'focus.' We are redefining customer experiences by leveraging our unified AI-native platform and deep industry expertise, further expanding our market leadership in the era of agent-assist AI."
The World's Most Innovative Companies is Fast Company's signature franchise and one of its most anticipated editorial features of the year. Applying a competitive nomination and vetting process, Fast Company's editors and writers identify companies that are making the biggest impact on their industries and culture. The result is a global guide to the innovations that are shaping the future of business.
Brendan Vaughan, Editor-in-Chief of Fast Company, said: "The Most Innovative Companies list spotlights the businesses that are leading the charge for change and making a tangible impact. This year's honorees have demonstrated the ability to combine bold ideas with proven execution, transforming innovative initiatives into real-world value and redefining leadership in 2026. They are the pace-setters of the business world, offering a blueprint for a future where sustained innovation is possible."
Fast Company's 2026 World's Most Innovative Companies list is available at fastcompany.com/most-innovative-companies/list.
About Fast Company Fast Company is the only media brand dedicated to the intersection of business, innovation, and design, with an influence on the most forward-thinking leaders, companies, and thinkers. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with its sister business publication Inc. More information can be found at
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- Source: PR TIMES
- Category: News