How has the way people search for restaurants changed with the spread of AI?

In addition to traditional gourmet sites and map searches, AI search functions are increasingly being used as a primary source of information.

Do consumers decide on a restaurant using only AI search?

No. Consumers tend to browse multiple sources, especially combining 'maps' and 'gourmet media' for comparison.

How can restaurants increase their customer base in the AI era?

It is important to centrally manage accurate and appealing information across all diversified channels, including AI search, maps, and social media.

[Free Report Released] Don't Search Gourmet Sites First? Real Search Flows for Finding 'Good Restaurants' Changed by AI Proliferation

Published Apr 1, 2026 9:00 PM ・ Updated Jun 13, 2026 11:54 PM ・ 3 min read ・ Source: PR TIMES

Canly Inc. released a free report for the restaurant industry titled 'How do customers choose "good-looking restaurants"? Amount of information referred to and the impact of AI spread.' A survey of 600 consumers revealed that AI search functions are now among the top initial information sources used by diners.

Canly Inc. (Location: Shinagawa-ku, Tokyo; Representatives: Mamoru Tatsumi, Yutaro Akiyama), developer and provider of the 'Canly' integrated management service for Google Business Profiles, websites, and various SNS, has released a free report for the restaurant industry titled 'How do customers choose "good-looking restaurants"? Amount of information referred to and the impact of AI spread.'

Gourmet media and Google Maps are staples for restaurant marketing. However, do you know how the 'restaurant-finding process' is changing significantly with the recent spread of AI?

Canly conducted a consumer survey of 600 people to investigate the diversifying realities of restaurant searching based on real behavioral data and has released the results as a free report. According to the latest survey, when asked about the 'first information source used from starting a search to deciding on a restaurant,' new AI search functions have ranked high alongside traditional search methods.

Furthermore, even those who utilize new search methods do not complete their restaurant selection with AI alone. They navigate between multiple information sources for comparison and consideration. The survey found a specific sequence in how 'Maps' and 'Gourmet media' are used. If the initial information source lacks appeal, detailed store information will not be reached.

Key terms: Restaurants, AI search, New customer acquisition, MEO, Google Business Profile, Google Maps, Reviews, Local SEO, Marketing, Canly.

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Source: PR TIMES
Category: Survey
Organizations: Google

[Free Report Released] Don't Search Gourmet Sites First? Real Search Flows for Finding 'Good Restaurants' Changed by AI Proliferation

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