Generative AI-Powered AI-OCR 'GenOCR' Gains Traction in IT and SIer Industries

Jinbay Inc. (Headquarters: Nishi-ku, Yokohama, Kanagawa Prefecture; CEO: Eisuke Ueda) announces that its generative AI-powered AI-OCR 'GenOCR' and related AI-OCR service suite are gaining widespread adoption in the IT and SIer industries.

The company has completed implementations at Alpha Techno Co., Ltd., a provider of IT infrastructure operation and maintenance support, and Rosetta Co., Ltd., a leading AI translation company.

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▼ Background: Growing Adoption in IT and SIer Sectors

IT and SIer companies frequently interact with diverse manufacturers and client organizations, resulting in a wide variety of document formats. This lack of standardization has historically limited the effectiveness of traditional OCR tools. Additionally, documents such as specifications and quotations containing mixed English and Japanese text have posed challenges for conventional OCR systems, hindering digital transformation efforts.

GenOCR addresses these industry-specific challenges by supporting unstructured documents without templates and enabling flexible data processing via Japanese-language prompts. This makes it highly compatible with the unique needs of IT and SIer firms, leading to increasing demand.

▼ Case Study 1: Alpha Techno Co., Ltd. (IT Infrastructure Operations & Maintenance)

Founded in 1996 as a spin-off from Otsuka Shokai Co., Ltd., Alpha Techno specializes in IT infrastructure operation and maintenance support. Recognized with the Chiba Prefecture Management Quality Award (Excellence Prize), the company has repaired over 3 million devices since 2020. With approximately 400 employees, it has long supported IT infrastructure for a wide range of enterprises.

This fiscal year, Alpha Techno set a key improvement goal: eliminating manual and duplicate data entry. While evaluating multiple OCR tools, the company faced challenges such as complex per-format setup, lack of handwriting support, and high costs, preventing adoption. After implementing GenOCR, tasks previously done manually—such as translating English-heavy quotations into Japanese and converting them into internal formats, or automatically filling in missing customer codes—can now be completed with a single Japanese prompt. Thanks to its intuitive UI, minimal internal training was required, enabling multiple staff to begin using the system immediately.

Case details: https://jinbay.co.jp/casestudy/alpha-techno

▼ Case Study 2: Rosetta Co., Ltd. (AI Translation)

Founded in 2004, Rosetta Co., Ltd. is a leading AI translation company specializing in AI research and development. It delivers 95% accurate automated translation across over 2,000 specialized fields. Its flagship product, 'T-4OO,' has been adopted by more than 6,000 companies.

Rosetta had long struggled with business card and lead management at exhibitions. Previously, staff would bring cards back for scanning, with external OCR processing taking 3–5 days. This delay meant follow-up calls were made without the immediacy and enthusiasm felt on-site. After adopting 'GenLead,' a trade-show-focused tool, business cards and questionnaires are now captured and digitized instantly on-site. Even handwritten notes are accurately recognized by AI, allowing sales teams to follow up while the momentum is still high. As a result, the lead time to first contact has been reduced by an average of 4–5 business days, leading to closed deals within just under two months of exhibition participation.

Case details: https://jinbay.co.jp/casestudy/rozetta

▼ Common Evaluation Points Across Both Companies

Both companies prioritized whether the tool could seamlessly integrate into frontline operations over mere feature richness. The ability to handle handwritten notes, irregular formats, and unstructured inputs—without requiring special setup or training—and to enable immediate next-step actions without waiting for data processing—this 'field-oriented design' is the shared reason behind GenOCR’s growing adoption in the IT and SIer sectors.

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▼ About Jinbay GenOCR

'Jinbay GenOCR' is an AI-OCR service powered by Jinbay’s proprietary character recognition AI. It achieves high-accuracy digitization of handwritten text and non-standard document formats—tasks that were previously difficult with conventional OCR technology. Repetitive, manual data entry tasks can now be fully automated using Jinbay GenOCR.

Service page: https://lp.gen-ocr.com/

Challenges with Existing OCR Solutions - Low accuracy in recognizing handwritten text, diagrams, and graphs. - Complex setup processes make adoption difficult. - High operational costs.

What 'Jinbay GenOCR' Solves - Fully supports even rough handwritten text, diagrams, and graph reading. Achieves over 99% recognition accuracy (*). - Requires almost no pre-configuration; usable by anyone. - Available from ¥250,000/month. Free trial available (cloud version only).

About Jinbay Inc.

Jinbay Inc. is committed to 'transforming work' by advancing business digital transformation (DX) through cutting-edge generative AI technology. Our 'Jinbay Generative AI Agent' digitizes business processes and leverages historical data and internal/external communications to enhance productivity and drive corporate growth.

Corporate Name: Jinbay Inc.

Representative: CEO Eisuke Ueda

Headquarters: 8F, JPR Yokohama Building, 1-5-10 Kitasaiwa, Nishi-ku, Yokohama, Kanagawa 220-0004, Japan

Founded: May 24, 2024

Business: AI and system development, consulting, and related services

Email: info@jinbay.co.jp

Company Website: https://jinbay.co.jp/

GenOCR Service Materials: https://hubs.ly/Q03f2FhC0

GenLead Service Materials: https://na2.hubs.ly/H02NFpp0