Real-Time Information Sharing for Field and Office Location Management: Kashiwazaki-gumi Co., Ltd. Adopts 'KIMIDOKO'

Kashiwazaki-gumi Co., Ltd. (headquartered in Aomori Prefecture; 52 employees; 5 to 6 construction site offices; https://kashiwazakigumi.co.jp/), a civil engineering, architecture, and paving contractor, has introduced 'KIMIDOKO', an itinerary management application provided by JR East Japan Information Systems Co., Ltd. (headquartered in Shinjuku, Tokyo; President: Masatoshi Kawai).

To address challenges in sharing location information across a dispersed operational environment with multiple field offices, the company adopted KIMIDOKO to achieve real-time visualization of employee schedules, thereby improving operational efficiency and strengthening information coordination.

<What is 'KIMIDOKO'?>

KIMIDOKO (pronounced 'Kimi-doko', meaning 'Where are you?') is a web-based service that allows users to view and edit team members' schedules via PC or smartphone. It supports the digitization of itinerary boards, especially for companies and departments whose staff frequently work off-site.

【Why KIMIDOKO Was Chosen】

• Intuitive design and simple operation, compatible with multiple devices

• Reduces time spent searching for personnel, serving as a digital replacement for whiteboards

• Secure and reliable, backed by the trusted JR East Japan Group

Background and Challenges

Previously, the company used an in-house destination management application on its internal network, but faced several challenges:

• Inability to update location changes remotely while off-site

• Difficulty in real-time information sharing due to geographically dispersed field offices and headquarters

• Frequent employee movement leading to delays in status tracking

These issues highlighted the need for a destination management system that could be updated anytime, from anywhere.

Key Factors in Adoption

The following features of KIMIDOKO were highly evaluated:

• Ability to test usability in advance through a free trial

• Compatibility across multiple devices, including PCs, smartphones, and tablets

• Accessible without a VPN, as long as internet connectivity is available

• Intuitive and user-friendly interface (UI)

In particular, the ability to evaluate the system through actual use and its ease of operation in field environments were decisive factors in the adoption.

Results After Implementation

Since implementing KIMIDOKO, the company has achieved the following benefits:

1 Real-time visibility of employee schedules

Managers can now instantly track employee locations and plans, streamlining attendance checks, communication, and task coordination.

2 Enhanced collaboration between field sites and offices

Faster information sharing has improved overall operational efficiency.

3 Streamlined data entry

By integrating with the optional Microsoft 365 calendar feature, the system enables automatic synchronization of schedules, reducing manual input, eliminating double entry, and preventing missed updates.

As a result, phone calls to confirm field staff locations have decreased by approximately 80%, and time spent on location checks has been reduced by about 75%.

Comment from the Responsible Manager:

"The ability to update and check status anytime, anywhere, as long as there is internet access, is a significant advantage and has become an essential part of our daily operations. Integration with Outlook has eliminated redundant data entry, greatly improving our daily efficiency."

※ 'KIMIDOKO' is a registered trademark of JR East Japan Information Systems Co., Ltd.

※ Company names, service names, and product names mentioned are trademarks or registered trademarks of their respective companies.