Historic 6th Consecutive Year! Japanet Water Ranks 1st Overall in Oricon Customer Satisfaction Survey

Japanet Water (Headquarters: Minamitsuru District, Yamanashi Prefecture; President: Takemitsu Shirasu), a group company of Japanet Holdings Co., Ltd. (Headquarters: Sasebo City, Nagasaki Prefecture; President and CEO: Akihito Takata), is pleased to announce that it has ranked 1st overall in the 2026 Oricon Customer Satisfaction Survey for Water Servers for the sixth consecutive year. ■ Historic! 1st Overall for 6 Consecutive Years Following last year's results, Japanet Water received high evaluations for categories such as "Water Taste," "Ease of Application," and "Delivery System." This marks the first time since the "Water Server" ranking began in 2011 that a company has secured the overall top spot for six consecutive years. ■ Comment from Takemitsu Shirasu, President of Japanet Water "I am deeply honored to receive this recognition of 1st overall for the sixth consecutive year in the Oricon Customer Satisfaction Survey. This result is entirely due to our customers who support and patronize us every day, and I would like to express my deepest gratitude. Because water is essential for life, we are committed to refining and providing services with the desire that our customers drink high-quality products. We will continue to sincerely improve our services, from product quality to the finest details, based on the valuable feedback we receive from our customers." ■ Commitment to "Mt. Fuji Natural Water" that Accompanies Daily Life Japanet Water aims to deliver products and services closely tailored to customers' lives by handling everything from manufacturing to ordering, delivery, and after-sales service in-house. We handle the entire production process for natural water extracted from the foot of Mt. Fuji at our own factory, shipping it within as little as 24 hours of extraction. We strive to deliver it in its freshest state. The product is a sweet, mellow soft water rich in "vanadium," unique to Mt. Fuji's natural water. This unobtrusive flavor is ideal for a wide range of uses, including Japanese cuisine like soups and simmered dishes that require a lot of water, as well as baby formula and weaning food. We have adopted a simple design that allows users to dispense water just by pressing a cup with one hand. Furthermore, considering peace of mind during operation, the server is equipped with LED lights that glow white for cold water and red for hot water, making the status visible at a glance. We also make fine adjustments, such as changing the hot water mode duration based on customer feedback. We provide a proprietary app that allows users to easily add or change orders based on their needs, such as increasing or decreasing quantities seasonally, changing delivery dates when away for travel, or pausing regular deliveries. ■ Popular "Corporate Plan" for Orders of 12 or More Bottles Per Month We have also launched a plan for corporate clients, hoping that offices can experience the "convenient and rich life with natural water" that our home customers enjoy. To ensure companies can take the first step with peace of mind and no risk, we have focused on a system that is easy to introduce, such as by not imposing contract term restrictions. This service design tailored to office needs has received warm support from many companies, and the number of contracts for our corporate plan continues to grow steadily.