Box Automate Launches in Japan to Accelerate AI-Powered Content Workflow Automation

Box, Inc. (NYSE: BOX), a leading Intelligent Content Management (ICM) platform provider, announced the general availability of Box Automate in Japan. Box Automate is a content-centric workflow automation solution built to accelerate business outcomes across enterprises through AI. Box Automate dynamically routes work among people, Box Agent, and enterprise systems, replacing fragmented workflows with end-to-end automation designed to boost productivity at scale. Built natively on the Box platform, it works across Box products including Box AI, Box Extract, Box Apps, Box Sign, Box Hubs, and Box Doc Gen. This enables companies to automate content-based processes for the AI era within Box’s secure environment. Aaron Levie, co-founder and CEO of Box, said automation is currently one of the biggest sources of ROI from AI for many companies. Tasks that once took days can now be completed in minutes with higher accuracy and without compromising security, freeing employees from repetitive manual work so they can focus on higher-value tasks. With Box Automate and access to Box’s broader AI ecosystem, companies can reimagine content-driven business processes. Evelyn Ngai, Head of GRC at Samsung, said Box Automate is expected to transform onboarding processes. It can connect and process documents in Greenhouse and Workday, as well as new-hire-related documents, extract required metadata, send it to Box Doc Gen, and generate personalized documents for new employees. The extracted metadata can also automatically trigger workflows, assign tasks to different teams, and streamline the overall onboarding process. Box Automate uses content as the system of record, allowing workflows to run based on document status, metadata, and AI-extracted insights rather than relying on structured fields or manual handoffs. Unlike traditional tools that treat content as static input, Box Automate responds when files are updated and securely deploys AI agents at scale to streamline repetitive manual work. The no-code solution includes an intuitive drag-and-drop builder that lets customers quickly design and deploy automations while keeping human oversight in place for key decisions and AI output review. Users can also create customized agents in Box AI Studio using Box AI, Box Agent, and Box Extract, then deploy them across Box’s secure ecosystem. As advanced models from OpenAI, Anthropic, and Google continue to improve, Box Automate’s capabilities will also advance without requiring companies to rebuild their processes. Use cases include employee onboarding for HR teams through document verification, insight extraction, and personalized candidate document creation; invoice management for finance teams through data aggregation and multi-level approval routing; contract intelligence for legal teams through risk scoring, metadata extraction, and document routing; loan processing and review through application validation, risk flagging, and document matching; and operational risk assessment for federal research agencies through metadata extraction from policy documents, technical reports, and datasets to support compliance, transparency, and controlled access. Alan Pelz-Sharpe, founder of Deep Analysis, said Box’s latest announcement highlights the growing importance of intelligent content management platforms in enterprise automation. Box Automate provides no-code workflows that route work between people and AI agents, making it easier to reduce large volumes of manual and repetitive tasks. Combined with Box Extract and Box Agent, it strengthens the Box platform and enables practical automation in everyday operations. Box Automate is now generally available for all business accounts, with capabilities expanding by tier. Business and Business Plus include file and folder automation and access to e-signature events. Enterprise and Enterprise Plus include metadata-driven workflows and complex logic. Enterprise Advanced includes access to the full suite of agentic workflow automation capabilities. This release is an abridged translation of the press release issued in California on April 28, 2026. Box (NYSE: BOX) is a leading Intelligent Content Management platform company. Its platform helps enterprises collaborate, manage the full content lifecycle, protect critical content, and transform business workflows with enterprise AI. Founded in the United States in 2005 and headquartered in Redwood City, California, Box supports major global companies including JLL and Morgan Stanley, as well as about 22,000 companies in Japan and 85% of the Nikkei 225. Box Japan was established in 2013.