iYell Co., Ltd. and Star-Mica Residences Co., Ltd. Partner to Launch Extended Warranty Service 'Ie-ru Warranty Reuse' for Residential Equipment

iYell Co., Ltd. (Headquarters: Meguro-ku, Tokyo; President and CEO: Mitsuhiko Kubota; hereinafter "iYell") and Star-Mica Residences Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Masashi Mizunaga; hereinafter "Star-Mica Residences") announce the launch of a business partnership to introduce the residential equipment extended warranty service "Ie-ru Warranty Reuse."

{ Background }

While demand for renovated second-hand condominiums continues to grow, one of the biggest concerns for buyers is "equipment malfunctions after handover." Uncertainties such as "What if the water heater breaks down immediately?" or "What if repair costs are unexpectedly high?" are major factors deterring potential buyers.

The Star-Mica Group conducts approximately 2,900 second-hand condominium transactions annually and ranks among the top in the industry in terms of owned units. To maximize the appeal of second-hand condominiums, the company has expanded its market share by offering optimized renovations that balance convenience, quality, and affordability.

Through this new partnership between Star-Mica Residences and iYell, the introduction of "Ie-ru Warranty Reuse" will improve the efficiency of sales staff's after-sales service operations and deliver enhanced added value to customers after property handover.

{ Overview of Ie-ru Warranty Reuse }

"Ie-ru Warranty Reuse" is a service that provides a two-year warranty on used equipment such as water heaters and washbasin units from the date of property handover.

< Key Features of the Service >

▪ Guarantees used equipment for two years with no pre-inspection or age restrictions

- Repairs can be requested unlimited times during the warranty period.

▪ Rapid response from a nationwide network of over 3,000 service locations

- Immediate initial response to urgent issues such as plumbing or lock problems.

▪ Centralized support via a 24/7 dedicated call center

- Direct lines to 270 manufacturers enable prioritized and seamless repair coordination.

{ Future Outlook }

iYell and Star-Mica Residences will continue to support customers' long-term quality of life through this partnership and contribute to further revitalization and growth of the overall second-hand housing market.

{ Contact for Business Inquiries }

Businesses interested in adopting this service are encouraged to contact:

iYell Co., Ltd. Warranty Desk

Tel: 050-1744-1593

Email: warranty-desk@iyell.jp

{ Partner Company Overview }

Company Name: Star-Mica Residences Co., Ltd.

Headquarters: 28F, Shirokane Trust Tower, 4-3-1 Toranomon, Minato-ku, Tokyo

Representative Director: Masashi Mizunaga

Corporate Website: https://www.starmica-r.co.jp/

{ Company Overview }

Company Name: iYell Co., Ltd. (The iYell Co., Ltd.)

Representative: President and CEO Mitsuhiko Kubota

Headquarters: 7F, Sumitomo Fudosan Aobadai Hills, 4-7-7 Aobadai, Meguro-ku, Tokyo

Established: May 12, 2016

Paid-in Capital: 8.99 billion JPY (as of April 2026)

Corporate Website: https://iyell.co.jp/

Recruitment Site: https://recruit.iyell.co.jp/

New Graduate Recruitment Site: https://recruit.iyell.co.jp/graduate/

Official Blog: https://iyell.co.jp/iyellook

Ie-ru Warranty: https://products.iyell.jp/warranty/

Video Link: https://www.youtube.com/watch?v=B_AA_dsCSt8