Conversational AI Platform 'IVRy' Integrates with Hotel Reservation System 'TL-Lincoln'
IVRy has launched a system integration with 'TL-Lincoln,' a reservation and sales management system for accommodations. This allows for full automation of lodging reservation reception and confirmation via AI phone dialogue.
📋 Article Processing Timeline
- 📰 Published: May 25, 2026 at 20:01
- 🔍 Collected: May 25, 2026 at 11:31
- 🤖 AI Analyzed: May 26, 2026 at 21:58 (34h 26m after Collected)
IVRy, Inc., the provider of the conversational AI platform 'IVRy,' has initiated a system integration with 'TL-Lincoln,' a reservation and sales management system for accommodations provided by Seanuts, Inc.
Through this integration, AI dialogue manages accommodation reservation statuses via phone conversations and automatically completes the registration to the reservation ledger. This integration, which provides seamless booking confirmation through AI voice dialogue alone, is the first of its kind in Japan.
About the integration with 'TL-Lincoln':
'TL-Lincoln' is an ASP service that centrally manages reservation notifications from OTAs and travel agencies, allowing for consolidated management of remaining room inventory and price adjustments. It is used by approximately 6,100 facilities nationwide to prevent overbooking by managing availability across multiple channels, while also reducing the operational burden of manual data entry through PMS integration.
Meanwhile, the 'IVRy' conversational AI platform is a solution that engages in natural conversations with guests on the phone to gather booking information, automatically completing everything from checking availability to finalizing the reservation.
With this integration, AI will manage availability centrally 24/7 and complete the reservation acceptance process. This helps prevent missed bookings during hours when staff are busy with check-ins or other duties, contributing to revenue maximization while maintaining current staffing levels.
Future Outlook:
Initially, a Proof of Concept (PoC) will be conducted at partner facilities to verify the accuracy of AI-driven phone reservations and operational suitability. Based on insights gained during this period, functions will be expanded, with plans to deploy them across a wide range of use cases.
Comment from Ryoga Okunishi, CEO of IVRy, Inc.:
'Phone reservations for accommodations have faced long-standing issues such as excessive burden on front-desk staff, missed bookings during peak hours, and manual management disconnected from OTAs. By having the 'IVRy' AI platform handle the front line, accepting and finalizing reservations 24/7, we will fundamentally solve these challenges.'
Through this integration, AI dialogue manages accommodation reservation statuses via phone conversations and automatically completes the registration to the reservation ledger. This integration, which provides seamless booking confirmation through AI voice dialogue alone, is the first of its kind in Japan.
About the integration with 'TL-Lincoln':
'TL-Lincoln' is an ASP service that centrally manages reservation notifications from OTAs and travel agencies, allowing for consolidated management of remaining room inventory and price adjustments. It is used by approximately 6,100 facilities nationwide to prevent overbooking by managing availability across multiple channels, while also reducing the operational burden of manual data entry through PMS integration.
Meanwhile, the 'IVRy' conversational AI platform is a solution that engages in natural conversations with guests on the phone to gather booking information, automatically completing everything from checking availability to finalizing the reservation.
With this integration, AI will manage availability centrally 24/7 and complete the reservation acceptance process. This helps prevent missed bookings during hours when staff are busy with check-ins or other duties, contributing to revenue maximization while maintaining current staffing levels.
Future Outlook:
Initially, a Proof of Concept (PoC) will be conducted at partner facilities to verify the accuracy of AI-driven phone reservations and operational suitability. Based on insights gained during this period, functions will be expanded, with plans to deploy them across a wide range of use cases.
Comment from Ryoga Okunishi, CEO of IVRy, Inc.:
'Phone reservations for accommodations have faced long-standing issues such as excessive burden on front-desk staff, missed bookings during peak hours, and manual management disconnected from OTAs. By having the 'IVRy' AI platform handle the front line, accepting and finalizing reservations 24/7, we will fundamentally solve these challenges.'
FAQ
IVRyの対話AI「アイブリー」と「TL-リンカーン」の連携で何が可能になりますか？
電話でのAI対話を通じて、宿泊施設の空室照会から予約確定までを自動で完結させ、予約台帳への登録まで一元管理が可能になります。
この連携の特徴は何ですか？
AI音声対話のみで宿泊予約の確定までを一貫して実現する、日本初のサービス連携です。
「TL-リンカーン」とはどのようなシステムですか？
OTAや旅行会社からの予約通知を一元管理し、残室・料金調整をまとめて行える宿泊施設向け予約・販売管理システム（ASP）です。
この連携による宿泊施設のメリットは何ですか？
フロントスタッフが電話に出られない時間帯の予約取り逃がしを防ぎ、業務効率化と収益の最大化が図れます。
IVRyの対話AI「アイブリー」の主な機能は何ですか？
24時間365日稼働するAIによる電話応答自動化、通話の文字起こし・要約、FAQ自動生成、データ分析、主要CRMとの即時連携などが可能です。