IVRy Expands and Renovates Headquarters Office to Accelerate Communication and Creativity

IVRy Inc., the operator of the conversational voice AI SaaS “IVRy,” announced that it has expanded and renovated its headquarters office in response to organizational expansion and business growth. Under its vision of “Making ‘Work is Fun’ a reality,” IVRy aims to use AI and software to support everything from frontline operations to management decision-making, creating a society where everyone can focus on work they truly find valuable. Since its launch roughly six years ago, the conversational voice AI SaaS “IVRy” has surpassed 60,000 cumulative accounts and 90 million inbound and outbound calls, continuing to grow as essential business infrastructure for corporate communication. To support this discontinuous growth, IVRy determined that expanding its physical hub was necessary so that more than 250 professionals could deepen discussions across the “walls” of function and role. The company values flexible work styles that allow employees with diverse backgrounds to work according to their lifestyles. At the same time, it believes that achieving discontinuous growth requires a place where teams can physically gather and engage in high-energy discussions. The energy created through face-to-face interaction helps bring the company’s three values into daily action: “Beyond the Wall,” “Keep on Groovin’,” and “Grab and Grit.” The office expansion translates that philosophy into physical space. By removing organizational, role-based, and psychological walls, IVRy aims to create an environment where teams can unite to take on difficult challenges, further accelerating communication and creativity. A key feature of the new office is a 360-degree bouldering wall placed at the center of the space. The freestanding structure can be approached from all four sides, embodying IVRy’s culture of overcoming challenges with playfulness and its value of “Beyond the Wall.” It serves not only as a place to refresh during breaks, but also as a venue for cross-department events, naturally encouraging conversations among members who rarely interact in daily work. The office also includes a flexible space that balances partitions with transparency of information. While IVRy properly manages confidential information required by law and contract, it also shares a wide range of internal information, including management meeting minutes, to prevent information asymmetry based on function or title. Built on this open information environment, the flexible area enables members to engage deeply with issues not merely as participants, but as stakeholders. Movable shelves softly divide the space, allowing the layout to be freely changed according to project status and team structure. At the entrance reception, IVRy has deployed its own conversational voice AI SaaS. The AI automatically handles visitor inquiries and transfers them to the appropriate staff member, turning the company’s own product into the face of the office and allowing visitors to experience IVRy’s worldview firsthand. The company also created a full-scale counter kitchen and cafe to accelerate communication. IVRy believes that new ideas and innovation emerge from flat, active dialogue. The space will serve as a hub for daily internal communication and will also be used for events and exchanges with external guests. The artwork on the kitchen wall expresses the idea of transforming customer challenges into possibilities through IVRy, creating rich value through communication such as dialogue, and expanding a future society where “Work is Fun.” IVRy CEO Ryoga Okunishi commented that the company wants to redefine the common sense of “work” through AI and enjoy that major challenge more than anyone else. Reaching 60,000 cumulative accounts about six years after launch is a milestone to be proud of, but the world IVRy aims for is one where “Work is Fun” becomes the norm. Countless high walls still stand on the path toward that future, and the company felt it needed a place where the entire team could enjoy overcoming difficulties together. From this hub, IVRy will continue high-energy discussions, accelerate the evolution of its AI products and expansion into the enterprise domain, and keep challenging itself to build a society where more people can focus on truly valuable work. Regarding work style initiatives, IVRy promotes hybrid work based on responsibility and freedom. It has introduced full flextime and remote work, except for some groups, enabling employees with diverse backgrounds to choose work styles that suit their lifestyles. At the same time, the company values the positive motivation that coming to the office transmits energy and leads to results. The expanded office and experience design embody this idea by creating a place people want to come to, encouraging autonomous office attendance rather than relying on rules. IVRy also ensures transparent communication by sharing management meeting minutes and many other materials with all employees. By removing information asymmetry based on function or position, the company cultivates a culture where each employee participates in decision-making as a stakeholder. Systems such as the “Virtual Headquarters,” an online meeting room that continuously connects Tokyo, Kansai, and remote members, and “Mita Shinpo,” which automatically extracts and delivers valuable internal information, help everyone work with the same level of energy across locations and roles. To support discontinuous growth, IVRy has built a co-creation culture through mentoring, onboarding, practical support, and regular study sessions that cross functional boundaries, including AI utilization. The company also promotes communication through biweekly all-hands meetings, Family Day events that invite employees’ partners and families, and employee-led clubs such as bouldering, sauna, and wine clubs. IVRy is actively hiring management and specialist roles across various domains, seeking teammates who will take on discontinuous business growth together and help realize its vision of “Making ‘Work is Fun’ a reality.” The conversational voice AI SaaS “IVRy” automates and standardizes phone responses through AI that operates 24/7, improving both operational efficiency and customer experience. It automatically transcribes, summarizes, and analyzes calls, supports FAQ generation, intent classification, KPI monitoring and metric creation, and can immediately integrate with SFA and CRM systems such as Salesforce as well as major data warehouses. The service transforms hard-to-use unstructured data into management resources. Its proprietary “hallucination zero” technology prevents incorrect information from being returned, ensuring the reliability of business automation. IVRy also supports hybrid operation combining automated calls and human handling, helping companies continuously improve operations and make data-driven decisions based on call data. As of the end of April 2026, IVRy has been adopted horizontally across companies of all sizes and industries, from large enterprises to small and medium-sized businesses, issuing more than 60,000 cumulative accounts across all 47 prefectures of Japan and over 98 industries, with cumulative inbound and outbound calls exceeding 90 million.