IVRy Signs Business Matching Agreement with JMS

IVRy Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director/CEO: Ryoga Okunishi; hereinafter, "the Company") announces that it has signed a business matching agreement with JMS Co., Ltd. (hereinafter, "JMS").

Through this partnership, we aim to automate and streamline phone responses, improve on-site operations, and enhance customer experience by proposing our conversational voice AI SaaS "IVRy" to JMS member stores, primarily restaurants, beauty salons, and small and medium-sized enterprises nationwide.

**Background and Purpose of the Partnership**

JMS has a broad base of member stores, including restaurants, beauty salons, and SMEs nationwide, and has supported the revitalization of regional economies by providing payment infrastructure. In recent years, with increasing labor shortages in the service industry and growing demand for DX, JMS has been strengthening its proposals for value-added services that solve the management challenges of its member stores.

Meanwhile, our conversational voice AI SaaS "IVRy" automates phone responses, simultaneously achieving operational efficiency and an improved customer experience.

Through this partnership, we will maximize the utilization of JMS's robust member store network and provide our AI solutions, which are our strengths, to further accelerate the resolution of labor shortages and the promotion of DX in small and medium-sized enterprises.

**Future Outlook**

Moving forward, by promoting the adoption of "IVRy" among JMS member stores, we will enable the establishment of a 24/7 phone response system, prevent missed opportunities due to unanswered calls, and create an environment where staff can concentrate on their core duties.

JMS aims to expand the scope of support for its member stores and build more multifaceted partnerships by adding management support solutions to its payment services lineup.

The Company will continue to contribute to the promotion of AI utilization in various industries, including the service sector, through the social implementation of AI technology.

Corporate Page URL: https://ivry.jp/pr/xv6437d9c9/

Conversational Voice AI SaaS "IVRy": https://ivry.jp/enterprise/top/

IVRy's AI, operating 24 hours a day, 365 days a year, automates and standardizes phone responses, simultaneously improving operational efficiency and the quality of customer experience.

It automatically transcribes, summarizes, and analyzes call content, supporting automated FAQ generation, intent classification, and KPI monitoring/measurement. It can also integrate instantly with SFAs and CRMs like Salesforce, and major data warehouses, transforming unstructured data, which is often difficult to utilize, into "management resources."

The unique "Hallucination Zero" technology ensures the reliability of business automation by preventing incorrect information. It also supports hybrid operations with auto-calls and human responses, facilitating continuous business improvement and data-driven decision-making based on call data.

IVRy has been adopted horizontally by companies ranging from large enterprises to SMEs, regardless of size or industry. As of the end of March 2026, it has issued over 50,000 accounts across more than 98 industries* in 47 prefectures and has surpassed 80 million total calls received.

*Based on 99 categories of the Japan Standard Industrial Classification (2023), as of the end of March 2026.

**IVRy Co., Ltd. Company Profile**

Company Name: IVRy Co., Ltd.

Representative: Ryoga Okunishi, Representative Director/CEO

Establishment Date: March 2019

Location: Sumitomo Fudosan Tokyo Mita Garden Tower 10F, 3-5-19 Mita, Minato-ku, Tokyo 108-0073

Phone Number: 050-3204-4610

Corporate Website: https://ivry.jp/company/