Care Taxi Booking App 'Yobuzo' Begins Collaboration with Welfare Transport Network 'Ailus'

IT FORCE Inc. (Headquarters: Chuo-ku, Tokyo; President & CEO: Mitsutaka Kageyama), the provider of the care taxi booking app 'Yobuzo,' will begin a collaboration with the General Incorporated Association Welfare Transport Network Ailus (hereafter, Ailus) from April 1, 2026. When booking a care taxi, a special notation for Ailus member operators will make it easier for users to select high-quality providers. Through this collaboration, the number of registered operators on 'Yobuzo' will increase by approximately 200, making it easier to secure care taxi bookings. This partnership will contribute to the further development of the care taxi industry.

Overview of the Collaboration

【Comments from Stakeholders】

Mr. Hidekazu Rikuna, Chairman of the Board, General Incorporated Association Welfare Transport Network Ailus

I am very pleased to announce this new initiative in collaboration with 'Yobuzo'. Ailus has approximately 250 affiliated vehicles in the Tokyo metropolitan area and four surrounding prefectures, handling over 20,000 transports annually. We are not just about transportation, but about 'outing support with assistance,' and the entire group is committed to improving safe driving, customer service, and caregiving skills. This collaboration will make Ailus member operators identifiable at a glance within the app, creating an environment where users and their families can choose operators with greater peace of mind. We will continue to work closely with 'Yobuzo' to contribute to further quality improvements in welfare transport services, aiming for a society where necessary transportation can be secured when needed.

Ryo Sakamoto, General Manager, Yobuzo Business Division, IT FORCE Inc.

We sincerely welcome the collaboration with 'Ailus'. By combining Ailus's high-quality network with Yobuzo's dispatch DX, we will accelerate the resolution of transportation gaps caused by the serious driver shortage and booking difficulties that accompany an aging society. This collaboration will also double the number of registered operators on 'Yobuzo' to about 360, creating an environment where it is 'easier to get a booking' for our users. Within the app, we will implement a special notation to identify Ailus member operators with excellent caregiving skills, supporting a selection process that provides peace of mind. Both companies will continue to collaborate strongly to realize a society where everyone can move safely and smoothly, and to contribute to the development of the care taxi industry.

Overview of General Incorporated Association Welfare Transport Network Ailus

One of the largest care taxi groups in Japan, with approximately 250 affiliated vehicles in the Tokyo metropolitan area and four surrounding prefectures, handling over 20,000 transports annually.

The association provides business startup support for care taxi operators and offers training and support to its members. In particular, the training focuses not only on safe driving but also on improving communication skills, customer service manners, and caregiving techniques, with the organization striving to provide warm, personalized service to each user.

■Company Name: General Incorporated Association Welfare Transport Network Ailus

■Chairman of the Board: Hidekazu Rikuna

■Address: Kanmuri Dai-2 Building, 5-23-3 Nishi-Nippori, Arakawa-ku, Tokyo

■Business Content:

Development and promotion of the care taxi business / Proposals for social infrastructure development and support for improving user convenience / Education and training for care taxi operators in transport and caregiving techniques / Construction, collection, and provision of information networks related to the care taxi business /

■Service Area: Tokyo, Kanagawa, Saitama, Chiba, Ibaraki

■Website: https://www.ailus.jp/index.html

Overview of the Care Taxi Booking App 'Yobuzo'

'Yobuzo' is a matching app specialized for booking care taxis. By making care taxis easy to use, it provides an accessible means of transportation for those with mobility challenges, such as the elderly and those requiring care, and encourages their participation in social activities. It is a platform that is also easy for care taxi operators to join, contributing to the improvement of productivity for society as a whole.

IT FORCE Inc. Company Profile

Our mission is 'To transform society and people's lives using digital technology.' In addition to various system developments, we provide implementation support as a Salesforce consulting partner. We offer services in four business areas (Business Empowerment, Public DX, Social Welfare DX, and AI Solutions) and are committed to solving social issues with 'passionate enthusiasm'.

■Representative: President & CEO Mitsutaka Kageyama

■Location: Kinpai Dai-3 Building, 1-14-5 Shinkawa, Chuo-ku, Tokyo

■Company Website: https://itforce.co.jp/

■Business Content: System software development, system development consulting, Salesforce implementation support, China offshore development services, [In-house product development and sales] 'Yobuzo' care taxi booking app / 'Safe-kun' alcohol check management service / 'Kansa-kun' audit DX support