ITcloud Announces 'ITreview The Best Software in Japan 2026' Featuring New AI Categories

ITcloud Inc. (Headquarters: Minato-ku, Tokyo, Representative Director and CEO: Genta Kurono), operator of the B2B IT product/SaaS review platform 'ITreview', announced the top 100 SaaS, software, and IT services highly evaluated by Japanese companies, titled 'ITreview The Best Software in Japan 2026', based on user review evaluations gathered over the past year.

This year, in addition to the traditional 'TOP100' and 'Rookie of the Year', the company created new awards: 'by Category' to honor products that received the highest evaluations throughout the year by category, and 'for AI Powered Features' to recognize products with high user ratings for generative AI features integrated as new functions. This establishes a multi-faceted evaluation framework to select outstanding products and services.

ITreview The Best Software in Japan 2026
https://www.itreview.jp/lp/award-summary/2026.html

About ITreview The Best Software in Japan 2026
'ITreview The Best Software in Japan' selects SaaS, software, and IT services supported by ITreview users. It is an annual initiative that honors products that excel in both customer satisfaction and recognition among SaaS, software, and IT services currently drawing attention on the frontlines of business, specifically focusing on those that received numerous evaluations from users over the past year.

This year, by newly establishing evaluation by category and a department specialized in AI features, the provision of information more directly linked to practical business was strengthened. Through this, the company aims to improve the quality of decision-making in product selection and encourage continuous review acquisition and product improvement among product vendors. This time, products that gathered a certain number of user reviews or more during the one-year period from April 2025 to March 2026, and received high evaluations while engaging with customers, are announced in a ranking format. Regardless of product genre, readers can view the SaaS, software, and IT services highly evaluated by many business users during this period.

The top 10 products are as follows.

Please check them out along with the video introducing the ranking results.

Examples of Awarded Products
(From left: Rank, Category, Product Name, Company Name)
TOP 1
Business Chat
Chatwork
kubell Inc.

TOP 2
Payroll Software
Yayoi Kyuyo Next
Yayoi Inc.

TOP 3
Business Chat
Slack
Salesforce Japan Co., Ltd.

TOP 4
Text Generation AI
ChatGPT
Open AI, Inc.

TOP 5
Graphic Design
Canva
Canva

TOP 6
Web Conferencing System
Microsoft Teams
Microsoft Japan Co., Ltd.

TOP 7
IT Asset Management Tool
SKYSEA Client View
Sky Inc.

TOP 8
No-code Web Database
kintone
Cybozu Inc.

TOP 9
Accounting Software
Yayoi Kaikei
Yayoi Inc.

TOP 10
Groupware
desknet's NEO
NEOJAPAN Inc.

This ranking introduces the top 100 products by comprehensive score from approximately 15,000 SaaS, software, and IT services listed on ITreview. For products from TOP 11 onwards, as well as details on scores, user reviews, and evaluations for each product, please check the link below.

ITreview The Best Software in Japan 2026
https://www.itreview.jp/best-software/2026

Evaluation Methodology for ITreview The Best Software in Japan TOP100
Targeting products that acquired 20 or more reviews from real users on ITreview during the one-year period from April 2025 to March 2026, the ITreview Score is calculated by multiplying complex factors such as review volume, evaluation status, general recognition status including search trends, review viewing status within the site, and the degree of interest among product selectors. The top 100 products with the highest scores are targeted for this award.

* Products that cannot be purchased individually and free products are excluded from the award.
* For products belonging to multiple categories, the evaluation score in each category is calculated, and the highest score among them is adopted for the ranking.

Regarding each product, their respective ca