[AI Utilization Guide for Civil Servants Distributed] AI Agent Utilization Guide - From 'Using' to 'Collaborating': The Form of Sustainable Public Administration

Ishin Co., Ltd. (Headquarters: Minato-ku, Tokyo; President and CEO: Hirofumi Nishinaka; Securities Code: 143A), which operates 'Jichitai Tsushin,' a media introducing advanced examples of public-private co-creation, is sponsoring a report for civil servants distributed by Salesforce Japan titled 'AI Agent Utilization Guide - From 'Using' to 'Collaborating': The Form of Sustainable Public Administration,' and will distribute it until Thursday, August 27, 2026. Click here for details and application. Counters, applications, reservations, recruitment, DX—. A report is being released that resolves 'labor shortages and excessive workloads' occurring in every department through collaboration with digital staff. The public sector is currently facing structural constraints of labor shortages and increasingly complex challenges. Traditional efficiency improvements struggle to cope with the growing workload, making it difficult for officials to allocate resources to policy formulation and interpersonal support, which they should primarily focus on. Salesforce's AI agent 'Agentforce' is not merely an auxiliary tool for existing operations. It functions as a 'digital staff' that autonomously completes tasks, fundamentally expanding the overall administrative capacity of the organization. With a robust data foundation and governance, digital staff operating 24/7 support administrative tasks, enabling officials to realize 'true collaboration' where they can concentrate on tasks requiring higher judgment and resident support with empathy. This report comprehensively explains specific AI agent utilization use cases in local governments and public institutions, such as: - Application and screening processes - Information organization tasks - Counter and website support - Coordination and internal operations - Multilingual support We hope this material will help accelerate the transition to reliable and sustainable public administration. ■ Report Overview (1) Title [AI Utilization Guide for Civil Servants Distributed] AI Agent Utilization Guide - From 'Using' to 'Collaborating': The Form of Sustainable Public Administration (2) How to view After applying via the form, a URL to the report (PDF) will be sent to the email address you provided. ■ Distribution Overview (1) Distribution Period Until 1:00 PM on Thursday, August 27, 2026 (2) Target Audience Local government officials (central government employees, administrative staff, assembly members) (3) Fee Free (4) Distributor Salesforce Japan Co., Ltd. (5) Sponsor Jichitai Tsushin Management Office (Ishin Co., Ltd.) (6) Caution *Applications from companies in the same industry or competitors may be declined. We appreciate your understanding. (7) Others For inquiries regarding this distribution, please contact the following: Salesforce: https://www.salesforce.com/jp/company/contact-us/ ■ How to Participate You can apply from the link below. Click here for details and application. Company Name: Ishin Co., Ltd. President and CEO: Hirofumi Nishinaka Location: Shibaura Crystal Shinagawa 9F, 1-6-41 Konan, Minato-ku, Tokyo Established: April 2005 URL: https://www.ishin1853.co.jp/ Ishin Co., Ltd. Business Management Division, Public-Private Co-creation Business Department, Public-Private Co-creation Planning Department TEL: 03-5291-1580 (main) Email: jt_webinar@ishin1853.co.jp