iret Launches 'Operations In-house & Modernization Support Service' to Assist Companies in Internalizing and Advancing System and Infrastructure Operations

iret, Inc. (Headquarters: Minato-ku, Tokyo; President: Mitsumasa Iwanaga; hereinafter 'iret'), which provides one-stop services ranging from system and application development and graphic/UI/UX design to infrastructure construction and operation, announced today the launch of its 'Operations In-house & Modernization Support Service.' This service provides comprehensive support for operational design, SaaS selection and implementation, AI-driven operational advancement, and the establishment of organizational structures for in-house operations.

'Operations In-house & Modernization Support Service' Page

■ Background of the Service

In recent years, the expansion of cloud usage and the increasing complexity of systems have led to more sophisticated and diverse operational tasks for companies. As businesses are required to adopt advanced operational methods such as observability and AIOps, many face challenges such as lagging organizational development and talent cultivation, or failing to fully utilize the SaaS tools they have already implemented.

Furthermore, the increasing burden of manual monitoring and operations consumes significant resources, often preventing teams from focusing on their core business objectives.

To address these challenges, iret is launching this service, leveraging its extensive track record and technical expertise to help companies build the structures necessary to achieve advanced, in-house operations. iret remains committed to promoting the modernization and internalization of corporate operational structures, supporting continuous service quality improvement and the realization of digital transformation (DX).

■ Service Overview

The 'Operations In-house & Modernization Support Service' provides total support, from assisting with the internalization of system and infrastructure operations to advancing operations using AI and selecting/implementing optimal SaaS solutions.

Service Features

Build an 'Ideal Operational Environment' by Maximizing SaaS Utilization

We provide end-to-end support for the selection, implementation, and utilization of SaaS tools tailored to the customer's business model and environment. By collaborating with partner companies that excel in specific domains—such as Datadog and New Relic—and leveraging iret's operational know-how, we help build an ideal environment.