Intage Launches New CX & EX Integrated Solution to Drive Revenue through Employee Action

Intage has introduced 'i-KPI Map (CX & EX Edition),' a solution that visualizes the link between Employee Experience (EX) and Customer Experience (CX). By integrating EX as the foundation for customer-facing behaviors, the framework identifies specific EX investments that improve CX and drive sales. This enables management, marketing, and frontline teams to collaborate using a common language based on data-driven insights.