Intage Launches New CX & EX Integrated Solution to Drive Revenue through Employee Action
Intage 推出「i-KPI Map (CX&EX版)」，整合員工與客戶體驗，透過數據地圖揭示員工行為如何轉化為具體的業績成長。
📋 Article Processing Timeline
- 📰 Published: May 12, 2026 at 20:00
- 🔍 Collected: May 12, 2026 at 11:31
- 🤖 AI Analyzed: May 16, 2026 at 01:47 (86h 15m after Collected)
Intage has introduced 'i-KPI Map (CX & EX Edition),' a solution that visualizes the link between Employee Experience (EX) and Customer Experience (CX). By integrating EX as the foundation for customer-facing behaviors, the framework identifies specific EX investments that improve CX and drive sales. This enables management, marketing, and frontline teams to collaborate using a common language based on data-driven insights.