How Does Generative AI View Your Company? Innova Launches 'AI Diagnosis and Improvement Support' to Quantitatively Analyze ChatGPT Citations
Innova Inc. has launched the 'AI Diagnosis & Improvement Support Service' to diagnose and enhance enterprise exposure and citations within generative AI. Noting the high CVR of AI searches, the service provides comprehensive support across four phases: current state assessment, strategy formulation, improvement operations, and effectiveness measurement.
📋 Article Processing Timeline
- 📰 Published: May 18, 2026 at 22:10
- 🔍 Collected: May 18, 2026 at 13:31
- 🤖 AI Analyzed: May 19, 2026 at 00:42 (11h 10m after Collected)
Innova Inc. (Headquarters: Shinjuku-ku, Tokyo; Representative Director: Jun Munakata; hereinafter 'Innova') has started offering the 'AI Diagnosis & Improvement Support Service,' which visualizes enterprise exposure, citations, and evaluations on AI in the generative AI era, and supports continuous improvement.
Currently, the use of AI search and interactive generative AI is rapidly spreading, and the opportunities for AI to be referenced during comparison and reputation checking are increasing. According to research, the average conversion rate via AI search has a high impact, reported to be approximately 5.1 times that of traditional search engines (Source: superprompt).
However, many companies face the challenge of not knowing how to proceed with AI countermeasures.
This service supports enterprise AI optimization in four phases: starting from grasping the current situation of 'how the company is viewed by AI,' 'what information is cited,' and 'whether incorrect information is being answered,' through strategy formulation, improvement and operation, to effectiveness measurement.
■ Service Overview: 4 Phases
Diagnosis (Visualization of current state)
Conducts a multifaceted diagnosis targeting major generative AIs (ChatGPT, Gemini, Perplexity, etc.) regarding the company's mention rate, recommendation ranking score, citing domains, and the presence of hallucinations.
Strategy Formulation
Based on the diagnosis results, presents improvement priorities and countermeasure policies along with numerical evidence. Formulates a roadmap clarifying the 'gap' with competitors.
Improvement & Operation (Content organization/Information enhancement)
Presents concrete execution measures such as rewriting articles into structures easily referenced/cited by generative AI, improving/designing FAQs, organizing primary information, and proposing exposure/PR measures to third-party media.
Measurement
Continuously observes changes in AI citation rates and measure ROI using designed observation infrastructure, consolidating results through regular monthly meetings.
■ Value Proposition of the Service
- Expanding exposure to users who gather information using generative AI
- Building a state where the company comes to mind when comparing and considering introduced services
- Strengthening brand-name search (re-search) after AI search
- Continuously driving branding from recognition to recall
About Innova Inc.
Innova Inc. is a marketing and sales support company that has assisted over 600 B2B companies. Through content production, website construction, lead nurturing, and MA utilization support, they assist in optimizing marketing design and sales activities directly linked to results.
They can also support the 'execution' part of marketing measures, such as website operation substitution and content production support.
Currently, the use of AI search and interactive generative AI is rapidly spreading, and the opportunities for AI to be referenced during comparison and reputation checking are increasing. According to research, the average conversion rate via AI search has a high impact, reported to be approximately 5.1 times that of traditional search engines (Source: superprompt).
However, many companies face the challenge of not knowing how to proceed with AI countermeasures.
This service supports enterprise AI optimization in four phases: starting from grasping the current situation of 'how the company is viewed by AI,' 'what information is cited,' and 'whether incorrect information is being answered,' through strategy formulation, improvement and operation, to effectiveness measurement.
■ Service Overview: 4 Phases
Diagnosis (Visualization of current state)
Conducts a multifaceted diagnosis targeting major generative AIs (ChatGPT, Gemini, Perplexity, etc.) regarding the company's mention rate, recommendation ranking score, citing domains, and the presence of hallucinations.
Strategy Formulation
Based on the diagnosis results, presents improvement priorities and countermeasure policies along with numerical evidence. Formulates a roadmap clarifying the 'gap' with competitors.
Improvement & Operation (Content organization/Information enhancement)
Presents concrete execution measures such as rewriting articles into structures easily referenced/cited by generative AI, improving/designing FAQs, organizing primary information, and proposing exposure/PR measures to third-party media.
Measurement
Continuously observes changes in AI citation rates and measure ROI using designed observation infrastructure, consolidating results through regular monthly meetings.
■ Value Proposition of the Service
- Expanding exposure to users who gather information using generative AI
- Building a state where the company comes to mind when comparing and considering introduced services
- Strengthening brand-name search (re-search) after AI search
- Continuously driving branding from recognition to recall
About Innova Inc.
Innova Inc. is a marketing and sales support company that has assisted over 600 B2B companies. Through content production, website construction, lead nurturing, and MA utilization support, they assist in optimizing marketing design and sales activities directly linked to results.
They can also support the 'execution' part of marketing measures, such as website operation substitution and content production support.
FAQ
What is AI countermeasure (AEO)?
It is the effort to optimize content so that generative AIs like ChatGPT accurately and favorably cite a company's information when generating answers.
Which AI platforms does this service cover?
The service diagnoses and provides strategies for major generative AI platforms including ChatGPT, Gemini, and Perplexity.
Why is AI search optimization necessary?
As AI is increasingly used for comparison and consideration, early optimization is advantageous, supported by data showing AI search CVR is about 5.1 times higher than traditional search.