AI Answers 'Where is the Nearest Shelter?' with Maps: Informatics Launches Proprietary Generative AI Chat Feature

Informatics Inc., a company dedicated to 'creating the future through spatial information innovation,' announced the launch of a proprietary generative AI chat feature as an optional add-on for its public-facing GIS, 'GC Navi.' This feature was developed to streamline municipal inquiry handling and improve resident services. By integrating generative AI into the GC Navi interface, residents can search for necessary information through natural language dialogue, allowing for rapid access to required data. The development was driven by the growing expectation for AI in the public sector and the need to reduce the operational burden on local governments. Given the wide variety of location-based inquiries, the company combined its long-standing GIS expertise with the latest generative AI. Key features include map-linked responses and reliable answers based on official municipal GIS data. The company plans to implement this feature in other products in the future to further support municipal digital transformation.