Corporate Crisis Management: The Experience of "Senior Talent" Holds the Key to Success. Infocom Releases Special Interview Article on "Organizational Resilience in Times of Crisis" with Crisis Management Expert.

Infocom Corporation (Headquarters: Minato-ku, Tokyo; President and CEO: Jun Kuroda; hereinafter referred to as Infocom) is pleased to announce the release of a special article on the leading economic news platform 'NewsPicks', sponsored by our company. The article focuses on 'senior talent' as the key to maximizing corporate crisis management capabilities, based on an interview with crisis management consultant Katsuhiko Takahashi.

【Article URL】

https://newspicks.com/news/16262555/body/

■Background of Article Publication: Why are "Senior Talent" Necessary for Crisis Management Now?

Amidst the increasing complexity of risks surrounding companies, such as the intensification of natural disasters due to climate change and rising geopolitical risks, many companies are being forced to reconstruct their Business Continuity Plans (BCP).

This article focuses on the fact that in 'emergencies that cannot be handled by manuals alone,' the 'judgment ability' and 'on-site tacit knowledge' cultivated through many years of work experience by senior employees are the keys to maximizing an organization's crisis management capabilities. Together with Katsuhiko Takahashi, a leading figure in crisis management, we delved into the new roles that senior employees should play.

■Key Topics of the Article

This article focuses on senior talent and summarizes the keys to improving a company's crisis management capabilities from the following three perspectives:

• Immediate initial response based on intuition and judgment

Senior employees who have navigated front-line responses to past incidents and societal changes.

This highlights the value of their overwhelming judgment ability, which allows them to read between the lines of manuals and instantly decide 'what to do now' in times of crisis.

• Building an organization that prevents "manuals from becoming a mere formality"

In crisis response, where rapid cooperation across departmental boundaries is required, the trust and networks built through many years of service become a more powerful infrastructure than any system.

This presents the role that seniors should play as the 'hub' of the organization.

• [Inheritance of Resilience] Turning experience into "systems" to strengthen the organization

How can we transfer senior individuals' "tacit knowledge" to the next generation and to the entire organization's disaster preparedness? This article discusses the secrets of "defensive DX" for corporate sustainability by integrating the experience of veterans with IT tools.

▼Article details here

https://newspicks.com/news/16262555/body/

Infocom will continue to provide insights on how companies can leverage their "human assets" for crisis management, not just by offering technology. By combining the experience of senior talent with our IT solutions, we will support every company in building resilient organizations that can withstand any unexpected event.

■Infocom's Solutions Supporting Crisis Management

Infocom provides solutions that connect the "judgment ability" and "experience" cultivated by senior employees to rapid organizational action through the power of IT.

Emergency Contact / Safety Confirmation System "Emergency Call"

Reliably contacts users 'repeatedly' via all communication media, including phone, 'until contact is made.' This service, which reflects customer feedback, is focused on response rates and operational continuity not only for safety confirmation after disasters but also during the recovery phase. It boasts approximately 30 years of provision and over 5,200 companies and 5.4 million IDs in implementation records.

- Product HP: https://www.infocom-sb.jp/emc

- Information Request: https://infocom-sb.svy.ooo/ng/answers/d8dbeecb/

- 30-Day Free Trial Application: https://infocom-sb.svy.ooo/ng/answers/6cf47720/

"BCP Consulting"

For companies considering BCP formulation or review, expert consultants provide support from current situation assessment to plan formulation and training support.

- Service HP: https://infocom-sb.jp/service/

- Information Request: https://infocom-sb.svy.ooo/ng/answers/d0e9b3cc/

Business Continuity Management Portal "BCPortal"

An information management portal system that facilitates sharing of damage information on buildings, facilities, systems, etc., and smooth communication even in the tense situation of a disaster. It supports information gathering, sharing, organization, and proceduralization of response instructions.

- Product HP: https://www.infocom-sb.jp/bcportal/

- Information Request: https://infocom-sb.svy.ooo/ng/answers/6a81f1aa/

- Free Trial Application: https://infocom-sb.svy.ooo/ng/answers/79bfcb5c/

Company Overview

Company Name: Infocom Corporation

Established: February 12, 1983

President and CEO: Jun Kuroda

Location: Headquarters, Midtown East, 9-7-2 Akasaka, Minato-ku, Tokyo 107-0052, 10th Floor

Business Content: Provision of IT services such as planning, development, operation, and management of information systems for companies, medical institutions, pharmaceutical companies, public institutions, etc.

URL: https://www.infocom.co.jp/ja/index.html

Inquiries:

Regarding Products and Services

Digital Sustainability Business Division, emc-info@infocom.co.jp

Regarding this News Content

Marketing Department, mk_office@infocom.co.jp