Opening of a Permanent Exhibition Space Featuring an AI Customer Service System in 'WELLBE Minoh HDC BOX' on Saturday, April 4th

Miratap Inc. (Location: Osaka City), which sells housing equipment online, will open a permanent exhibition space in the lifestyle-proposal showroom 'WELLBE Minoh HDC BOX', opening on Saturday, April 4, 2026. In this space, we will introduce our first AI customer service system, establishing a new exhibition and customer service style driven by AI. We have progressively evolved our unmanned customer service models by opening the Yokohama Smart Showroom* with remote service in 2022, and the Sapporo Smart Showroom* with avatar service in 2023. With the introduction of this AI customer service system, remote staff will also be unnecessary, realizing fully unmanned operations for the first time. * 'SMART SHOWROOM' is a registered trademark of Miratap Inc. (formerly Sanwa Company). ■ Background of the Exhibition The exhibition area, Minoh City, has seen rapid development in recent years, such as the opening of Minoh-Kayano Station on the Kita-Osaka Kyuko extension line in March 2024. In addition, it ranked first* in Osaka Prefecture in the 'Town Livability Ranking 2025', making it a highly popular area for those considering purchasing homes. Minoh City, rich in nature yet with easy access to urban areas, attracts people seeking a high-quality lifestyle. We decided to exhibit here, judging this environment to be optimal for demonstrating a new exhibition and customer service model using AI. * E-heya net Town Livability Ranking 2025 (Survey by Daito Trust Construction Co., Ltd.) ■ Overview of the Exhibition Space 'WELLBE Minoh HDC BOX' is a facility that gathers items coloring living spaces, such as housing equipment, building materials, furniture, and lighting, featuring brands from 8 domestic and international companies. In our exhibition space, we fuse a museum-inspired spatial design with our first AI customer service system to realize fully unmanned customer service. We have carefully selected a lineup of 12 products, including the new product 'Inviera Built-in Refrigerator', the long-selling system kitchen 'Witte', and the washstand 'Fioretto'. This space can be used freely without reservations during the business hours of 'WELLBE Minoh'. ■ About the AI Customer Service System Our first-ever AI employee, 'Mira Nina', will be in charge of serving visitors. She has learned product information listed on our e-commerce site and will answer visitors' questions in real time, such as product specifications and color variations. Since it does not require a reservation and is always available, you can consult without waiting time even when it is crowded.