Infinite Mind Launches "Inclusive Training"

Infinite Mind Inc. and Progress Inc. (Fukuoka/CEO: Yuki Hata), together with PLS Inc. (Fukuoka/CEO: Yosuke Ochimizu), will launch "Inclusive Hospitality UX Training" targeting hotels and restaurants. This is a hospitality training program that visualizes "inconveniences that are difficult to notice" in stores and hotels, in collaboration with individuals with disabilities. The aim is to create "stores of choice" that improve customer satisfaction and strengthen staff response capabilities for adopting companies and organizations. https://www.engine-of-progress.co.jp/only-we-can-do-business/

Training Overview There are two plans: "Online Training" and "Half-Day On-Site Training," conducted by a team of two: a facilitator and a person with a disability. "Online Training" focuses on lectures, while "Half-Day On-Site Training" focuses on lectures and practical application.

Example) In the "store entry scene" of a restaurant, participants will think about "where people with disabilities (visually impaired, hearing impaired, wheelchair users) feel inconvenience" and write it down on a worksheet. Participants will write down potential inconveniences they can imagine and discuss them with their peers. Next, they will deepen their learning by writing down practical experiences and feedback from individuals with disabilities on the worksheet.

Certification Mark "Excellent Store Kind to Everyone"

Certified stores and participants who complete the "Half-Day On-Site Training" will receive a certification mark. The aim is for training participants to be able to engage in customer service with pride even after the training. The certification mark can also be displayed on business cards and websites. It can also be used to appeal to potential employees.

Organizer Information 1

About Project "ONLY WE CAN DO"

This project is led by Yosuke Ochimizu, the organizer of this training service, along with Tatsuya Miyoshi, a wheelchair traveler, and Issei Takahashi, who conducts seminars on LGBTQ issues. Infinite Mind Inc., Progress Inc., the General Incorporated Association for Working Memory Education Promotion, designer Tatsuhiko Motomura, and Ms. Seiko Takahashi, a teacher of the Nursing Department at Orio Aisan High School and a certified public psychologist and lecturer, support this project. The school education program "ONLY WE CAN DO for school" also conducts lecture activities at elementary and junior high schools. Preparations are underway with the Fukuoka Prefectural Board of Education to conduct training for elementary and junior high school faculty and staff.

Organizer Information 2

About PLS Inc.

CEO Yosuke Ochimizu was diagnosed with primary lateral sclerosis, a rare disease affecting 1 in a million people, in 2013. Gradually, his body, limbs, and mouth became unable to move, leading to him becoming bedridden. He is now actively engaged in lectures nationwide, live events, and appearances on TV and various media. After the Kumamoto earthquake, he participated in volunteer activities, created jobs for people with disabilities, and released the e-book "The Treasure My Rare Disease Gave Me" on Amazon, which ranked #1 in two categories. His sequel, "Gaining Wings of Rare Disease," also ranked #1 in three categories. He established PLS Inc. in 2021 and holds over 100 lectures nationwide annually. He works to create a place where everyone can live more easily. PLS Inc.: https://ochimizuyousuke.net/

<Related Services>

● ONLY WE CAN DO for school https://www.engine-of-progress.co.jp/only-we-can-do/

Inquiries about Training Services and Project "ONLY WE CAN DO"

Infinite Mind Inc.

Email: contact@infinitemind.jp