Imacrea Introduces 'exaBase Generative AI for Municipality Operation Package' in Bungo-Ono City, Oita

Imacrea Inc. (Headquarters: Minato-ku, Tokyo; CEO: Shingo Suzuki; hereinafter 'the Company') has started providing the 'exaBase Generative AI for Municipality Operation Package' (hereinafter 'this Package') in Bungo-Ono City, Oita Prefecture, officially launching its operation in an LGWAN environment.

Three Assurances Why the Package is Chosen

This package is highly evaluated, having been introduced by over 50 local governments nationwide, with over 20,000 IDs issued (*1) and a 100% renewal rate for the following year (*2).

When local governments introduce and utilize generative AI, various concerns are raised, such as 'Can it be used immediately after introduction?', 'Will operations become a burden?', and 'Are budget and security aspects fully covered?'
This package continues to be chosen by adopting local governments for the following 'Three Assurances'.

- General Staff: Can be used without hesitation from day one
Provision of prompt templates for specific municipal tasks
Archive delivery of training by proficiency level (available 24/7)
Comprehensive support system via dedicated form and phone

- Operational/Promotional Staff: Hands-on support by operational professionals
Hands-on support by professionals with extensive operational experience
Provision of monthly usage reports
Proposals for measures to promote usage
Account management support (many track records of updating accounts for 1,000-2,000 staff)

- Decision Makers: No character limits (*3) and robust security
Provided at a fixed monthly fee
Unlimited character usage (*3)
Organization-wide deployment with unlimited accounts
Processing via domestic servers
Advanced security measures such as input blocking for confidential information

Key Service Features & Support

[Functional Features]
LGWAN compatibility: Secure usage even in closed network environments
Unlimited account issuance at a fixed monthly fee: Organization-wide deployment without fear of exceeding budgets
Domestic server processing: Capable of handling confidential information
Standard inclusion of unlimited usage language models: Promotes active AI use by all staff without worrying about character limits (*3)
Unlimited RAG construction: Flexible creation and provision of task-specific AI according to each department's needs

[Operational Features]
Proxy account registration/renewal for all staff: Handles local governments with 1,000-2,000 staff (the Company centrally manages large-scale account transfers, department changes, and new staff additions in the new fiscal year)
Step-by-step training tailored to proficiency: Available 24/7 via archive delivery
Permanent inquiry desk for general staff: Dedicated staff directly respond to questions and consultations from the field
Creation and delivery of prompts specific to municipal tasks: Regular provision of prompt templates that can be used in actual work, such as drafting PR texts, responses, and policy planning

Free trials with unlimited account issuance are also currently being accepted.

Notes
(*1) Implementation track record of the Company's 'exaBase Generative AI for Municipality Operation Package' as of September 2025. 'exaBase Generative AI for Municipality' is used by over 200 public offices and local governments, including 25 prefectural offices representing 53% of the country (As of February 2026 / Announced by ExaWizards Inc.)
(*2) Next-year renewal rate of local governments with operational support contracts
(*3) Upper limits on the number of input and output characters are set for some language models.

About Imacrea Inc.
Imacrea Inc. develops outsourcing and consulting businesses utilizing telework, together with registrants residing in over 40 countries worldwide. The company introduces general-purpose generative AI tools to over 50 local governments nationwide and provides operational support. It also offers generative AI utilization consulting for corporations, supporting DX promotion.