Imacrea Launches exaBase Generative AI Operations Package for Local Governments in Tokyo’s Chuo City on LGWAN

Imacrea Inc. has begun providing the “exaBase Generative AI Operations Package for Local Governments” to Chuo City, Tokyo, and has officially started operations in the LGWAN environment. As Chuo City promotes the use of generative AI across the entire municipal government, it is focusing not merely on implementation, but on adoption and active use in the workplace. Imacrea will provide end-to-end support including training, help desk services, prompt development assistance, and usage analysis reports, helping municipal staff incorporate generative AI into their daily work. The package supports the essential elements of generative AI operations: adoption and usage promotion. Services include on-demand video training covering the basics of generative AI, prompt design, and RAG usage; a direct help desk where staff can ask questions about exaBase Generative AI operations without going through their department; direct prompt and RAG consultation for advanced needs such as improving response accuracy; business-specific templates such as prompts for preparing assembly responses and documents; regular newsletters with usage tips, case studies from across Japan, and information on new features; and usage analysis reports comparing usage trends with averages from other municipalities, along with recommendations to increase utilization. Key features include LGWAN support for secure use in closed network environments, unlimited account issuance under a fixed monthly fee for government-wide deployment without budget overrun concerns, processing on domestic Japanese servers for handling confidential information, standard access to unlimited-use language models to encourage active AI use by all staff, and unlimited RAG creation to flexibly build and provide department-specific AI tools. Some language models have limits on input and output character counts. A free trial with unlimited account issuance is also available. Details, including how to apply for the trial, can be requested through the inquiry form. Imacrea aims to create a society where individuals can work actively regardless of where they live or their life stage. Together with registered workers residing in more than 40 countries, the company provides outsourcing and consulting services using telework. It has introduced general-purpose generative AI tools and provided operational support to more than 60 local governments across Japan. For corporate clients, it also offers consulting on generative AI usage, supporting DX initiatives for municipalities and companies while contributing to operational efficiency and service improvement. Its generative AI services for local governments include implementation and operational support for generative AI tools, introduction and operation of comprehensive planning and administrative evaluation agents, and generative AI training for staff. Its corporate services include prompt development, RAG implementation support, data structuring, and generative AI training for employees. Company overview: Imacrea Inc. is located at Daiichi Building 2F, 2-3-5 Higashi-Azabu, Minato-ku, Tokyo. Established in July 2007, it is led by Representative Director Shingo Suzuki. Its businesses include regional revitalization, employment creation support for local governments, telework implementation consulting, contact center operation outsourcing, outsourcing services, and generative AI operations and utilization support. Website: https://www.imacrea.co.jp