Misaki Town, Okayama Prefecture, Introduces 'IIJ Electronic @ Contact Book Service', First in the Prefecture, to Establish a Comprehensive Support System
IIJ announced the implementation of its multidisciplinary platform 'IIJ Electronic @ Contact Book Service' in Misaki Town from October 2025 to tackle complex welfare issues. This is the first adoption in Okayama Prefecture.
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- 📰 Published: March 30, 2026 at 23:20
- 🔍 Collected: March 30, 2026 at 22:56
- 🤖 AI Analyzed: April 25, 2026 at 04:51 (605h 55m after Collected)
Our company announces that the "IIJ Electronic @ Contact Book Service" (hereinafter referred to as Electronic @ Contact Book) has been introduced in Misaki Town, Okayama Prefecture, starting in October 2025 as part of its community welfare initiatives. This is the first instance of the Electronic @ Contact Book being introduced in Okayama Prefecture.
The Electronic @ Contact Book is a "multidisciplinary collaboration platform" that connects professionals supporting community life, including medical care, welfare, nursing care, and government administration. Launched in April 2017 as an ICT platform for doctors, nurses, pharmacists, care helpers, and care managers to share patient information on elderly individuals and children receiving home medical care, the service is currently implemented in 76 municipalities nationwide and utilized by over 27,000 people.
Background of Introduction
Misaki Town, located in the central part of Okayama Prefecture, is working on a "Comprehensive Support System Development Project." This project enables government and social welfare organizations to unite and provide three types of support: "consultation support regardless of attributes," "participation support (*3)," and "support for community building" for local residents facing complex and compound issues such as double care (*1) and the 8050 problem (*2), which are difficult to address with conventional sector-specific support systems like those for children, disabilities, poverty, and the elderly.
For this initiative, in addition to collaboration across organizational boundaries between the government and related agencies, establishing a communication infrastructure that enables enhanced inter-organizational collaboration within the administration and efficient information sharing among supporters was a key challenge. In response, based on the implementation plan for the Comprehensive Support System Development Project formulated in 2025, Misaki Town officially introduced the Electronic @ Contact Book after validation among the administration, social welfare organizations, and supporters, and has begun utilizing it as an information collaboration platform for mutual community support. Going forward, it is also expected to be utilized as a tool to promote municipal DX.
(*1) A situation where raising children and caring for parents or relatives occur at the same time.
(*2) A social problem where parents in their 80s support the lives of their children in their 50s, leading to many households falling into economic hardship and social isolation.
(*3) Providing opportunities for interaction, employment support, housing support, etc., for those who have difficulty participating in society to restore their connection with society.
Service Image
- Challenges in information collaboration among supporters
- For details on the IIJ Electronic @ Contact Book Service, please visit the following site.
(Text cuts off)
The Electronic @ Contact Book is a "multidisciplinary collaboration platform" that connects professionals supporting community life, including medical care, welfare, nursing care, and government administration. Launched in April 2017 as an ICT platform for doctors, nurses, pharmacists, care helpers, and care managers to share patient information on elderly individuals and children receiving home medical care, the service is currently implemented in 76 municipalities nationwide and utilized by over 27,000 people.
Background of Introduction
Misaki Town, located in the central part of Okayama Prefecture, is working on a "Comprehensive Support System Development Project." This project enables government and social welfare organizations to unite and provide three types of support: "consultation support regardless of attributes," "participation support (*3)," and "support for community building" for local residents facing complex and compound issues such as double care (*1) and the 8050 problem (*2), which are difficult to address with conventional sector-specific support systems like those for children, disabilities, poverty, and the elderly.
For this initiative, in addition to collaboration across organizational boundaries between the government and related agencies, establishing a communication infrastructure that enables enhanced inter-organizational collaboration within the administration and efficient information sharing among supporters was a key challenge. In response, based on the implementation plan for the Comprehensive Support System Development Project formulated in 2025, Misaki Town officially introduced the Electronic @ Contact Book after validation among the administration, social welfare organizations, and supporters, and has begun utilizing it as an information collaboration platform for mutual community support. Going forward, it is also expected to be utilized as a tool to promote municipal DX.
(*1) A situation where raising children and caring for parents or relatives occur at the same time.
(*2) A social problem where parents in their 80s support the lives of their children in their 50s, leading to many households falling into economic hardship and social isolation.
(*3) Providing opportunities for interaction, employment support, housing support, etc., for those who have difficulty participating in society to restore their connection with society.
Service Image
- Challenges in information collaboration among supporters
- For details on the IIJ Electronic @ Contact Book Service, please visit the following site.
(Text cuts off)