Supporting the First Step to Eliminating Knowledge Silos! 'Create!JobStation' with a Renewed UI Launches a Starter Campaign

Infoteria Co., Ltd. (Headquarters: Tokyo, President & CEO: Susumu Takasugi), provider of the workflow-based manual tool 'Create!JobStation,' has launched the 'Silo Elimination Starter Campaign.' Through free usage and implementation support, the company aims to assist businesses in kicking off their operational organization efforts.

Create!JobStation has evolved into a more practical, on-site tool by renewing its screen design to improve operability and user experience (UX). This creates an environment where even companies new to organizing their operations can start smoothly. To support this 'first step' in business organization, this campaign offers two selectable benefits. For the first 20 companies, it provides either two months of free usage or implementation support worth 500,000 JPY.

Background: Knowledge Siloing and Hurdles to Tool Implementation Many companies face apparent issues with knowledge siloing, such as 'only specific employees understand the work,' 'service quality becomes unstable when personnel change,' and 'handover processes are time-consuming.' This situation not only risks operational stagnation due to transfers or resignations but also leads to problems like inconsistent quality and increased training costs.

While more companies are working on creating business manuals to resolve siloing, document-based manuals often fail to convey workflows and decision points effectively, leading to them being underutilized in the field. Consequently, there is growing interest in tools that visualize business flows and manage progress and procedures integrally, with Create!JobStation being one such tool.

However, this new approach, different from conventional methods, can be difficult to envision in terms of usage and operation, creating a hurdle for implementation. To overcome these barriers and provide a concrete image of practical application, we launched the 'Silo Elimination Starter Campaign,' spurred by the UI renewal aimed at improving operability and user experience (UX).