[Joint Seminar] The Optimal Solution to Eliminate Personalization in Real Estate: 'ielove' x 'Kaikura'

ielove GROUP, a provider of DX support services specialized for the real estate industry, will hold a joint seminar with SYNCA on July 14 (Tue) and July 16 (Thu), 2026, titled 'How to Turn Phone Support from a Cost into Revenue: The Optimal Solution to Eliminate Personalization with ielove x Kaikura.' In real estate management and brokerage, the 'quality of touchpoints' with owners, tenants, and brokers is a critical factor affecting closing rates and contract cancellation rates. However, in many workplaces, 'personalization'—where information remains with individual staff—leads to issues such as failure to report to owners, delays due to staff absence, and disputes over phone conversations. In this seminar, 'ielove,' which provides an all-in-one system for centralized information management, and 'Kaikura,' known for its high track record in visualizing customer interactions, will team up to explain how to optimize phone support and customer management for real estate companies. We will introduce concrete know-how to systematize internal data, solidify the organizational foundation, and transform daily phone tasks into 'revenue (closing deals and building trust).' Furthermore, by combining 'centralized information management' and 'visualization of customer touchpoints,' we will share methods to improve response speed and quality, helping you become a management company chosen by owners, through actual case studies over two 30-minute sessions (60 minutes total).