Cocorogoto Cafe Offers a Safe Everyday Space for Talking

Ideer Human Support Service Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Mariko Ukiyo; hereinafter "Ideer Human Support Service") announces that Cocorogoto Cafe, which it operates, has launched an "O-nayami Concierge" (Trouble Concierge) service, allowing customers to talk freely.

Background and Purpose

In modern society, the number of people who harbor worries without anyone to consult is increasing. Recent surveys show that over 70% of people have experienced not being able to consult anyone about their problems, indicating a very high demand for someone to listen. On the other hand, counseling is often perceived as having a "high barrier to entry" and is not easily utilized in daily life.

Furthermore, communication in workplaces and homes has become sparse due to reasons such as difficulty speaking one's true feelings or fear of being denied. In this social context, the act of "listening" is gaining attention. People can gain a sense of security simply by being listened to, allowing them to organize their thoughts and regain the strength to move forward.

Therefore, Cocorogoto Cafe, created by psychological counselors, believes it is important to provide a "safe place to talk" that is needed in society today, within an everyday setting. We are pleased to announce the launch of a service with "O-nayami Concierges" permanently stationed, serving as an accessible entry point for mental care. We will continue to provide a space where customers can feel at ease as a "place for the heart."

What is an O-nayami Concierge?

Talking has very positive effects on mental health, such as calming the mind, organizing feelings, and gaining the courage to take action. For this to happen, a "listening style" that allows people to speak with confidence is crucial. Cocorogoto Cafe's O-nayami Concierges are mental health professionals who hold psychological counselor qualifications and have undergone training in "listening." Through the act of "listening," we assist in supporting someone's life.

O-nayami Concierge Kota Mitsuishi

O-nayami Concierge Ryoji Abe

For those aspiring to be O-nayami Concierges

We will be holding an "O-nayami Concierge Training Course" to train people who can "listen with confidence."

The course will not just teach knowledge but will primarily focus on "case studies" simulating real-world situations.

【Course Outline】

Number of sessions: 5 sessions in total

・How to listen so the other person can speak with confidence

・How to interact with empathy for emotions

・How to build relationships without giving advice

・How to receive silence and unspoken feelings

Format: You can choose between in-person or online (video supplementary lessons also available)

Content: Lectures + practical training

Target audience: Anyone can participate

*Those who pass the post-course level check can work as O-nayami Concierges.

【Schedule】

4/12 (Sun) 16:00-17:30 / 17:40-19:10

4/18 (Sat) 16:30-18:00 / 18:10-19:40

4/29 (Wed) 18:30-20:00

Application link: https://coubic.com/idear/4683440

What is "Cocorogoto Cafe"?

Cocorogoto Cafe

Planned by the Japan Federation of Psychological Professions (Zen-Shin-Ren) as a place where anyone can easily receive counseling and therapy, just like having tea at a cafe. In February 2014, "Cocorogoto Cafe," a cafe with psychological counselors, opened under the operation of Ideer Human Support Service Co., Ltd. Psychological counselors devised four-color food menus and "Cocorotalk & Counseling" to energize mind and body, receiving many orders from businessmen like "I'd like an iced coffee and 60 minutes of counseling."

From May 2024, it will reopen in Aoyama as "Cocorogoto Cafe," a fruit tea and art therapy shop, also serving as an employment opportunity for Ukrainian evacuees. With flowers, carefully selected tableware, body- and mind-friendly fruit teas, and low-sugar-focused menus, it is utilized as a comforting place for visitors. Popular Cocorotalks, which apply art therapy, include "Talk with Miniatures," a therapy applying sandplay therapy (a type of psychotherapy), and "Talk with Crayons," applying painting therapy.

Location: SANWA Aoyama Building 1F, 2-9-9 Shibuya, Shibuya-ku, Tokyo

Business hours: 10:00-22:00 (Open all year round)

URL: https://www.idear.co.jp/cocorogotocafe_aoyama_shibuya/

＜Osaka/Umeda (Irregularly opened)＞

Estem Plaza Umeda 202, 1-4-5 Sonezaki, Kita-ku, Osaka-shi, Osaka 530-0057

Inside Ideer Human Support Service Osaka Umeda Salon

URL: https://www.mhea.or.jp/ukraine-himawaricenter/

About Ideer Human Support Service

Ideer Human Support Service

Ideer Human Support Service is committed to the philosophy of "solving social issues through counseling and mental training," supporting career changes for working adults as mental care specialists. We have a wide network with doctors, therapists, psychological counselors, and mental trainers in the United States, introducing the latest overseas programs.

In the field of mental training, we have worked with a wide range of athletes in sports such as soccer, golf, baseball, gymnastics, tennis, swimming, track and field, figure skating, and table tennis. These programs have been applied to prevent employee turnover and mental health issues within organizations, and many companies have adopted them since 2000. We also provide mental support for business executives and artists, and offer mental care after disasters, incidents, and accidents, such as after the Great Hanshin-Awaji Earthquake, the Great East Japan Earthquake, and for Ukrainian evacuees.

In SNS counseling, in cooperation with the Japan Federation of Psychological Professions (Zen-Shin-Ren), we have produced many SNS supervisors and SNS counselors for projects such as the Ministry of Health, Labour and Welfare's suicide prevention measures, educational counseling, child and parent abuse prevention counseling, women's counseling, mental care for defamation, and mental care for disasters.

Company name: Ideer Human Support Service Co., Ltd.

Representative Director: Mariko Ukiyo

Location: SANWA Aoyama Building 9F, 2-9-9 Shibuya, Shibuya-ku, Tokyo 150-0002

URL: https://www.idear.co.jp/