Smartphone Repair Shop "iCracked Store Kawagoe" to Relocate and Reopen on Saturday, April 25, 2026, from Seibu Honkawagoe Pepe!

iCracked Japan Co., Ltd. (Headquarters: Shibuya-ku, Tokyo, CEO: Tomohiko Fukushima) will relocate the iCracked Store Seibu Honkawagoe Pepe and open "iCracked Store Kawagoe" on Saturday, April 25, 2026.

### About iCracked

iCracked is a smartphone repair provider established in Silicon Valley in 2010. In Japan, iCracked Japan operates over 100 "iCracked Store" locations nationwide.

iCracked Store provides various services such as iPhone and Android repairs and setup support. For Android repairs, it is the only repair provider in Japan that can offer high-quality services using genuine parts, following repair/inspection procedures set by manufacturers.

At iCracked Store, we promise "services that give our customers peace of mind."

Smartphones store a lot of important customer information, such as photos, SNS, and credit card information, and many people feel uneasy about their unlocked smartphones being taken to the back room.

To ensure our customers' peace of mind, iCracked performs repairs in front of the customer at a face-to-face counter. We also check the operation together with the customer and never ask for the unlock passcode, so you can use our services with confidence.

Furthermore, iCracked Store is the only repair shop in town that has introduced water resistance testing equipment in all its stores. Many customers are concerned about the deterioration of water resistance performance due to repairs, but iCracked Store performs water resistance tests before and after repairs to confirm that there is no performance deterioration due to repairs. In the unlikely event that water resistance performance deteriorates due to repair, we also have a compensation system that offers a discount on the repair fee.

Whether the water resistance performance improved, remained unchanged, or deteriorated due to iCracked's repair, we always accurately inform the customer of the facts and ensure they understand the condition of their smartphone, thereby enhancing their peace of mind.

### iCracked Store Kawagoe

iCracked Store Kawagoe is located on the 1st floor of Aoki Daiichi Building, 4 minutes walk from Honkawagoe Station on the Seibu Shinjuku Line, and 10 minutes walk from Kawagoe Station on the JR and Tobu Tojo Lines.

#### Services Provided

- Google Pixel repair (all domestic models)
- SHARP AQUOS repair (SoftBank models, some SIM-free models)
- Motorola repair (SoftBank models, some SIM-free models)
- Xiaomi smartphone repair (SoftBank models)
- FCNT smartphone repair (SoftBank models)
- nubia smartphone repair (some SIM-free models)
- iPhone repair
- iTech support: smartphone setup, data migration, etc.
- Screen protection film sales and application service
- Glass coating
- Water resistance testing service, 1-minute quick water resistance testing service
- Hi-Pro film cutting service (DEVIA film cutting machine)

#### Store Details

Address: 350-0043 Aoki Daiichi Building 1F, 2-7-2 Shintomicho, Kawagoe City, Saitama Prefecture
TEL: 049-236-3283
Business Hours: 10:00 - 19:00 (Last reception 18:00)
Closed: Open all year round
https://www.icracked.jp/storelist/kanto/saitama/kawagoe.html

### Company Profile

Company Name: iCracked Japan Co., Ltd.
Headquarters: Shibuya Toyu Building VI 8F, 1-4-2 Shibuya, Shibuya-ku, Tokyo 150-0002
CEO: Tomohiko Fukushima
Established: July 2016
Company Website: https://icracked.jp/
Contact for inquiries: https://icracked.jp/contact_press.html