Ivy System | Notice Regarding Business Transfer of Healthcare-Related Services
Ivy System Co., Ltd. has entered into an agreement to acquire the healthcare-related service business from Inbound Tech Co., Ltd., effective April 1, 2026. This acquisition aims to integrate specialized healthcare expertise, such as registered dietitians, into Ivy System's existing call center operations to provide higher value-added services.
📋 Article Processing Timeline
- 📰 Published: April 1, 2026 at 21:00
- 🔍 Collected: April 1, 2026 at 16:47
- 🤖 AI Analyzed: April 17, 2026 at 10:04 (377h 16m after Collected)
Ivy System Co., Ltd. (Headquarters: Suwa City, Nagano Prefecture; Representative Director and President: Shinichiro Tanaka; hereinafter "the Company") hereby announces that it has concluded an agreement on March 25, 2026, to acquire the healthcare-related service business operated by Inbound Tech Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; Representative Director and President: Dai Toma).
1. Purpose of the Business Transfer
The Company has centered its operations on call center management, providing high-quality customer service to clients across a diverse range of industries.
In particular, we have accumulated significant knowledge and a proven track record in the healthcare sector, including health food and pharmaceutical mail-order businesses, by actively working to improve response quality and customer satisfaction.
We have determined that the healthcare-related service business being acquired is highly compatible with the customer service capabilities and operational know-how we have cultivated to date, and we anticipate significant synergies for future business expansion.
Furthermore, this business provides highly specialized services through personnel with qualifications such as registered dietitians, which aligns with our corporate policy of providing high-value-added services moving forward.
Through this acquisition, we aim to strengthen our healthcare support services by leveraging this expertise, going beyond simple inbound and response operations.
2. Overview of the Business Transfer
The overview of the business to be acquired by the Company is as follows:
Business Description: Healthcare-related services
Scope of Acquisition: Assets, contracts, know-how, etc., related to the business
Qualifications Held: Nurses, registered dietitians, certified diabetes educators, and registered sales clerks
Transfer Date: April 1, 2026
3. Future Outlook
With this business transfer, the Company will expand its expertise and service scope in the healthcare field, in addition to our existing strengths in call center operations.
In particular, we will realize the provision of higher value-added services by strengthening collaboration with existing clients, such as health food and pharmaceutical mail-order companies, and by responding to new healthcare-related needs.
Moving forward, we will strive to enhance our corporate value by utilizing the insights of specialized professionals such as registered dietitians to provide higher-quality, health-themed support to our client companies and, ultimately, to the consumers they serve.
4. Service Information Site
・Health BPO: Medical Consultation Encouragement and Health Guidance Services
https://www.ibsystem.jp/category-healthcare/jushin-hoshi.html
5. Contact Information
Please direct any inquiries regarding this matter to the following:
Ivy System Co., Ltd.
NBF Ikebukuro East 6F, 3-4-3 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-0013
https://www.ibsystem.jp/
■ Inquiry Form
https://www.ibsystem.jp/inquiry/index.html
End
1. Purpose of the Business Transfer
The Company has centered its operations on call center management, providing high-quality customer service to clients across a diverse range of industries.
In particular, we have accumulated significant knowledge and a proven track record in the healthcare sector, including health food and pharmaceutical mail-order businesses, by actively working to improve response quality and customer satisfaction.
We have determined that the healthcare-related service business being acquired is highly compatible with the customer service capabilities and operational know-how we have cultivated to date, and we anticipate significant synergies for future business expansion.
Furthermore, this business provides highly specialized services through personnel with qualifications such as registered dietitians, which aligns with our corporate policy of providing high-value-added services moving forward.
Through this acquisition, we aim to strengthen our healthcare support services by leveraging this expertise, going beyond simple inbound and response operations.
2. Overview of the Business Transfer
The overview of the business to be acquired by the Company is as follows:
Business Description: Healthcare-related services
Scope of Acquisition: Assets, contracts, know-how, etc., related to the business
Qualifications Held: Nurses, registered dietitians, certified diabetes educators, and registered sales clerks
Transfer Date: April 1, 2026
3. Future Outlook
With this business transfer, the Company will expand its expertise and service scope in the healthcare field, in addition to our existing strengths in call center operations.
In particular, we will realize the provision of higher value-added services by strengthening collaboration with existing clients, such as health food and pharmaceutical mail-order companies, and by responding to new healthcare-related needs.
Moving forward, we will strive to enhance our corporate value by utilizing the insights of specialized professionals such as registered dietitians to provide higher-quality, health-themed support to our client companies and, ultimately, to the consumers they serve.
4. Service Information Site
・Health BPO: Medical Consultation Encouragement and Health Guidance Services
https://www.ibsystem.jp/category-healthcare/jushin-hoshi.html
5. Contact Information
Please direct any inquiries regarding this matter to the following:
Ivy System Co., Ltd.
NBF Ikebukuro East 6F, 3-4-3 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-0013
https://www.ibsystem.jp/
■ Inquiry Form
https://www.ibsystem.jp/inquiry/index.html
End