Human Adjust Co., Ltd. Conducts Business Etiquette Training for 54 New Employees in Fiscal Year 2026

Human Adjust Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; Representative Director: Yasushi Negishi; hereinafter referred to as "the Company") recently conducted business etiquette training for 54 new employees for fiscal year 2026.

■ Background and Purpose: An Era Where Technical Skills Alone Are Not Enough
In the medical and healthcare industry, patient satisfaction and the decision to continue visiting are significantly influenced not only by the quality of treatment techniques but also by the demeanor and communication quality of the practitioners. No matter how excellent the technique, if a trusting relationship with the patient cannot be built, a long-term relationship will not be formed.
Given these realities on the ground, Human Adjust Co., Ltd. promotes the creation of an environment where employees can grow with both "treatment techniques" and "human qualities" by placing business etiquette education at the core of its training themes from the early stages of employment.

■ Training Features: A Practical Program Aiming for "Doing" Not Just "Knowing"
This training was designed as a two-hour program, adopting a participatory and practical structure centered on group work rather than a one-sided lecture format. By learning through exchanging opinions among participants, the focus was not just on "inputting" knowledge but on "establishing skills" that can be immediately reproduced in the field.
The training content systematically covered everything from basic awareness building to themes directly related to practical work, as follows:
● Differences between students and working adults, and sense of responsibility: Building a foundation for establishing self-awareness and mindset as a working adult.
● The essence of Horenso (Report, Liaison, Consult): Redefining it not merely as a rule, but as "actions that enhance organizational productivity," and promoting its habitualization.
● Honorifics and Language Usage: Comparative learning of NG words and improvement examples in a practical format, such as updating from "Ryokai shimashita (understood)" to "Shochi shimashita (understood/acknowledged)" or "Kashikomarimashita (understood/certainly)."
● Chat and Face-to-Face Communication: Acquiring appropriate responses for different situations using case studies simulating actual business scenarios.

■ The Philosophy That "Manners Are Beneficial"
What the Company particularly emphasizes in its training is guidance that delves into the background understanding of "why that manner is necessary." By understanding the essence of manners rather than rote memorization of formal rules, each new employee is aimed to grow into a person who acts proactively rather than passively, naturally gaining trust from patients and the workplace.
Furthermore, by experiencing diverse values and ways of thinking through group work, the training aimed not only for individual growth but also for fostering an organizational perspective and a sense of collaboration essential for teamwork. Since teamwork significantly affects service quality in the field, the Company emphasizes cultivating the perspective of being "a member of the organization" from the early stages of employment.

■ Future Outlook
Human Adjust Co., Ltd. positions "the development of therapists equipped with both technical skills and human qualities" as the foundation of its management, and will continue to strengthen and evolve its education system. By creating an environment where each practitioner can work with pride and continue to be active for a long time, the Company will contribute to the development of the medical and healthcare industry and the improvement of value provided to patients.

■ About Human Adjust
Human Adjust Co., Ltd. operates multiple osteopathic clinics mainly in the Tokyo metropolitan area, providing community-based treatment services. We serve people of all ages, from daily ailments to sports-related body care. We will continue to strive to create more accessible and reliable osteopathic clinics to support the healthy lives of everyone in the community.

【Company Overview】
● Human Adjust Co., Ltd.
● Representative Director and President: Yasushi Negishi
● Location: Shinjuku First Life Building 25F, 2-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0725
● Established: September 2007
● Business Activities: Osteopathic and acupuncture clinic management, human resource placement, medical expense claim agency services
● Securities Code: 249A
● Sales: 2,558 million yen (as of March 2025)
● Number of Employees: 412
● List of Stores

【History】
April 2006: Opened the first osteopathic clinic in Shin-Sayama Station, Sayama City, Saitama Prefecture, starting the osteopathic clinic business.
July 2007: Opened the second clinic in Tokyo, beginning multi-store expansion.
September 2007: Human Adjust Co., Ltd. established.
July 2018: Opened the 10th clinic. Introduced a shift system, establishing business hours until 10 PM.
November 2019: Acquired all shares of JIN Co., Ltd., starting the acupuncture clinic business.
March 2021: Opened the 30th clinic.
June 2021: JIN Co., Ltd. changed its name to Human Adjust Plus Co., Ltd.
February 2022: Head office relocated to Tokyo.