Goto Kaisoten Reduces Dispatch Ordering Man-Hours by Approx. 40% with MOVO Vista. A Long-Established Company with Over 140 Years of History Takes on Port Logistics DX.
Hacobu released a case study of Goto Kaisoten, founded in 1877, adopting the MOVO Vista dispatch management service. The system digitized complex drayage operations, reducing man-hours by 40% and eliminating double entry.
📋 Article Processing Timeline
- 📰 Published: April 7, 2026 at 19:00
- 🔍 Collected: April 7, 2026 at 10:32
- 🤖 AI Analyzed: April 20, 2026 at 23:30 (324h 58m after Collected)
Hacobu Co., Ltd., a company that solves logistics issues through the power of data, has published a case study article on the implementation of the "MOVO Vista" dispatch ordering and management service by Goto Kaisoten Co., Ltd. (hereinafter referred to as Goto Kaisoten).
Founded in Kobe in 1877, Goto Kaisoten is a comprehensive logistics company that develops port transportation business and international multimodal transport business at major ports nationwide. The company's Vehicle Department is responsible for arranging "drayage transportation," which delivers sea containers that have been cleared for import at Keihin Port to locations specified by customers. In addition to drayage dispatch work, which has numerous variable factors such as equipment changes depending on container size and weight, and ship delays due to weather, the department was manually handling 1,500 to 2,000 arrangements a month while new legal regulations were being enforced one after another. Efficiency improvement became an urgent task in order to make time for regulatory compliance and partner cultivation.
After experiencing a setback in developing their own system, Goto Kaisoten implemented MOVO Vista. By going paperless with the dispatch ordering process, they reduced the man-hours for ordering tasks by approximately 40%. They also achieved results such as automating data entry through core system integration and eliminating double data entry.
Click here for the full case study article on the results of the implementation >>
https://hacobu.jp/case-study/19111/
Background of Implementation
To address legal regulations and improve business operations, Goto Kaisoten's Vehicle Department needed to break away from analog dispatch operations centered around phone calls, faxes, and emails.
In addition, as a freight forwarding business operator, the company is in a position to make requests to partner transport companies that handle drayage transportation. Facing a severe shortage of manpower and transportation capacity, creating an environment where they are "chosen by partner companies" was essential to secure stable transportation slots. With an eye toward future legal revisions and a growing sense of crisis regarding strengthening collaboration with partner companies and expanding their partner base, there was a demand for business visualization, centralized management, and continuous improvement.
Reasons for choosing MOVO Vista
Arranging "drayage transportation," which transports goods by truck from a port to an inland destination (such as a warehouse), is a task with extremely high variable factors, such as changing equipment based on container size and weight, and ship delays due to weather. Goto Kaisoten initially proceeded with system development with another vendor, but the complex requirements unique to drayage dispatch and the priority of information were difficult to convey, and it did not lead to actual operation.
The turning point was learning about MOVO Vista after participating in a seminar. The system was highly evaluated for its shared understanding of industry-specific issues, such as logistics terminology and legal compliance, and its accompanying support before and after implementation, allowing DX to proceed in a way that is "usable in the field."
Furthermore, by constructing a mechanism that can deploy information entered into the sales department's core system into MOVO Vista, they avoided the double data entry that tends to be a concern, and preventing an increase in the burden on the field was also a decisive factor in the implementation
Founded in Kobe in 1877, Goto Kaisoten is a comprehensive logistics company that develops port transportation business and international multimodal transport business at major ports nationwide. The company's Vehicle Department is responsible for arranging "drayage transportation," which delivers sea containers that have been cleared for import at Keihin Port to locations specified by customers. In addition to drayage dispatch work, which has numerous variable factors such as equipment changes depending on container size and weight, and ship delays due to weather, the department was manually handling 1,500 to 2,000 arrangements a month while new legal regulations were being enforced one after another. Efficiency improvement became an urgent task in order to make time for regulatory compliance and partner cultivation.
After experiencing a setback in developing their own system, Goto Kaisoten implemented MOVO Vista. By going paperless with the dispatch ordering process, they reduced the man-hours for ordering tasks by approximately 40%. They also achieved results such as automating data entry through core system integration and eliminating double data entry.
Click here for the full case study article on the results of the implementation >>
https://hacobu.jp/case-study/19111/
Background of Implementation
To address legal regulations and improve business operations, Goto Kaisoten's Vehicle Department needed to break away from analog dispatch operations centered around phone calls, faxes, and emails.
In addition, as a freight forwarding business operator, the company is in a position to make requests to partner transport companies that handle drayage transportation. Facing a severe shortage of manpower and transportation capacity, creating an environment where they are "chosen by partner companies" was essential to secure stable transportation slots. With an eye toward future legal revisions and a growing sense of crisis regarding strengthening collaboration with partner companies and expanding their partner base, there was a demand for business visualization, centralized management, and continuous improvement.
Reasons for choosing MOVO Vista
Arranging "drayage transportation," which transports goods by truck from a port to an inland destination (such as a warehouse), is a task with extremely high variable factors, such as changing equipment based on container size and weight, and ship delays due to weather. Goto Kaisoten initially proceeded with system development with another vendor, but the complex requirements unique to drayage dispatch and the priority of information were difficult to convey, and it did not lead to actual operation.
The turning point was learning about MOVO Vista after participating in a seminar. The system was highly evaluated for its shared understanding of industry-specific issues, such as logistics terminology and legal compliance, and its accompanying support before and after implementation, allowing DX to proceed in a way that is "usable in the field."
Furthermore, by constructing a mechanism that can deploy information entered into the sales department's core system into MOVO Vista, they avoided the double data entry that tends to be a concern, and preventing an increase in the burden on the field was also a decisive factor in the implementation