Legal Automation "OLGA" Equipped with AI Function for Automatic Initial Triage of Legal Matters Resolvable by Business Departments

GVA TECH Inc. (Headquarters: Minato-ku, Tokyo; Representative Director: Shun Yamamoto; hereinafter referred to as "GVA TECH") is pleased to announce that its legal automation service "OLGA (Organized Legal Guidance Assistant)" has been equipped with the "Automatic Initial Triage" function. This function uses AI to automatically determine legal matters that do not require the involvement of the legal department based on the input from request forms, and routes them to the business departments for self-handling.

This function reduces the number of cases the legal department must handle, enabling them to focus on more specialized legal work. It also contributes to accelerating business speed by allowing business departments to complete matters without waiting for a response from the legal department.

Background of the Release

Corporate legal departments receive a wide variety of requests daily, including contract reviews and legal consultations. Many of these cases are low in complexity, have clear decision-making criteria, and can be handled by the business departments themselves. Traditionally, all cases, including these, were often handled by the legal department, leading to increased workload and lead times before the business departments could begin their work.

To address these challenges, "OLGA" has released the Automatic Initial Triage function, which automates the initial sorting decision at the time of case acceptance, allowing the legal department to receive only cases that truly require their attention.

GVA TECH's legal department has confirmed a 20% reduction in the number of cases handled by the legal department through the use of this function, and this reduction rate is expected to increase in the future.

Overview of the Automatic Initial Triage Function

Based on rules pre-set by the legal department, AI automatically evaluates the content of requests made to the legal department and immediately determines cases that can be handled by the business department.

Flexible Triage Rule Settings

Detailed rule settings can be configured for each item in the case request form.

Flexible Notifications to Requesters (Slack / Teams Compatible)

When a case is determined to be handled by a business department, the requester is notified of the decision. The notification text can be flexibly customized for each rule, and by providing links to in-house checklists or Q&A chats, it encourages smooth self-resolution by the business department.

Secure and Reliable Re-request Route

A route is established for "re-requesting to the legal department" with a single click from the notification, in case the business department is unsure about their judgment or if further review by the legal department is necessary. The legal department can also seamlessly return cases to legal department handling by sending a message in the chat.

Benefits of This Function

This function provides the following benefits to both the legal and business departments:

Reduction of Legal Department Workload and Enhancement of Operations

Part of the requests previously handled by the legal department are now transitioned to be completed within the business departments. This reduces the number of cases handled by the legal department, enabling them to focus on more specialized legal work.

Shortened Lead Time for Business Departments

Business departments can now complete matters independently without waiting for a response from the legal department, contributing to accelerated business speed.

Accumulation of Records and Ensured Traceability

Even cases completed by business departments are recorded in OLGA as completed cases, allowing for future tracing of their status. This provides peace of mind when confirmation is needed later or when reviewing past handling procedures.

GVA TECH will continue to develop its products based on user feedback to support corporate legal professionals and lawyers.

About Legal Automation "OLGA"

Legal Automation "OLGA" is a legal SaaS that automates dispersed legal tasks, including legal matter management, contract review, contract management, and CLM (Contract Lifecycle Management), in an end-to-end manner.

Through flexible integration with external tools, it consolidates information and workflows that were previously managed separately, supporting the creation of a system that allows users to focus on "judgments that only humans can make," rather than just improving operational efficiency.

As an example of its implementation effects, one company has eliminated the annual workload of managing and storing files in Excel, which previously amounted to over 10,000 cases per year. Furthermore, the number of legal consultations, which was approximately 2,700 per year, has decreased to less than 900, achieving significant operational efficiency and productivity improvements.

Details about "OLGA" can be found here.

GVA TECH Company Overview

Representative Director: Shun Yamamoto

Head Office Location: Toranomon 36 Mori Building 8F, 3-4-7 Toranomon, Minato-ku, Tokyo

Date of Establishment: January 4, 2017

Capital: 409 million yen

Listed Stock Exchange: Tokyo Stock Exchange Growth Market (Securities Code: 298A)

URL: https://gvatech.co.jp/

Aiming to "eliminate the barriers between law and all activities," GVA TECH develops and provides legal tech. Its legal SaaS for corporate legal affairs, Legal Automation "OLGA," automates legal matter management, contract review, contract management, and CLM (Contract Lifecycle Management) in an end-to-end manner. The "Benpal" series for law firms supports lawyers' work, from client acquisition support to AI utilization, information management, and operational system setup. For small and medium-sized enterprises and sole proprietors, it supports legal procedures through services like "GVA Corporate Registration" and "GVA Certificate of Registration Acquisition," offering solutions broadly from large corporations to individuals.