DHK CANVAS Agent Plan Selected as Demonstration Experiment Operator for AI Automated Voice Response Towards Setagaya Ward's "Inquiry Center Reconstruction"
Telephone Broadcasting Station, a group company of GROWTH VERSE, has been selected as the demonstration experiment operator for AI automated voice response (voicebot) for the "Inquiry Center Reconstruction" in Setagaya Ward. The demonstration experiment will start on May 1, Reiwa 8, aiming to improve resident services.
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- 📰 Published: May 1, 2026 at 18:00
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GROWTH VERSE Inc. (Headquarters: Minato-ku, Tokyo; Chairman & CTO: Mitsunori Minamino; President & CEO: Tomohiro Watabe; hereinafter GROWTH VERSE) announces that its group company, Telephone Broadcasting Station Inc. (Headquarters: Kita-ku, Osaka; President: Masayuki Mori; hereinafter Telephone Broadcasting Station), which develops telephone response DX solutions such as IVR (voicebot), has been selected as the demonstration experiment operator for the theme "Introduction of AI-powered automated response system (voicebot) in conjunction with the reconstruction of inquiry center operations" under the "Setagaya Ward Demonstration Experiment Proposal System" implemented by Setagaya Ward. This demonstration experiment will commence on May 1, Reiwa 8.
Background
Setagaya Ward plans to reconstruct its representative telephone, Setagaya Call, general branch office representative telephones, branch offices, and ward resident affairs division representative telephones into the "Setagaya Ward Office Inquiry Center (nickname: Setagaya Call)" by June 1, Reiwa 9, with the aim of centralizing and clarifying resident inquiry points and improving resident services.
This demonstration experiment aims to verify the effectiveness of AI-powered automated response operations and management, with a view to providing 24-hour support at the integrated inquiry center.
Overview of the Demonstration Experiment
・Implementing Body: Setagaya Ward
・Implementation Period: May 1 (Fri) - May 31 (Sun), Reiwa 8
・Target:
(1) Dedicated telephone number (24-hour reception)
(2) Setagaya Call (reception from 9 PM to 8 AM the next day)
(3) Taishido Branch Office (from May 20, 24-hour reception)
・Utilized Product: DHK CANVAS Agent Plan
Future Schedule (as announced by Setagaya Ward)
・August - October, Reiwa 8: Operator proposal for inquiry center reconstruction
・June 1, Reiwa 9: Inquiry center operations commence
・Sequentially after operations commence: Gradual trial operation of AI-powered automated voice response system to begin, followed by full-scale implementation (planned)
Regarding the Initiative
Since its establishment in 1978, Telephone Broadcasting Station has provided automated telephone response services for 47 years. In this demonstration experiment, by combining the telephone operation know-how cultivated by Telephone Broadcasting Station with GROWTH VERSE's AI technology and development capabilities, we will contribute to improving resident services in local governments.
About DHK CANVAS
"A no-code AI agent that innovates telephone operations" is the concept behind this AI automated telephone response service provided by Telephone Broadcasting Station Inc. It achieves both a communication infrastructure backed by 47 years of experience and high-precision automated dialogue powered by its unique AI engine, capable of handling large-scale call centers with its 70 million line communication infrastructure. Two plans are offered: "Agent Plan" and "Scenario Plan."
Note that the name at the time of adoption was "DHK CANVAS AI," but after subsequent rebranding, it is now offered as "DHK CANVAS Agent Plan."
Service Website: https://lp.dhk-net.co.jp/canvas/
About Telephone Broadcasting Station Inc.
Established in 1978. As a pioneer in automated telephone response, it provides IVR/voicebot solutions to a wide range of industries including finance, public services, and telecommunications. Since July 2025, it has been a group company of GROWTH VERSE Inc.
Headquarters: Kita-ku, Osaka / Tokyo Branch: Koto-ku, Tokyo
Corporate Website: https://www.dhk-net.co.jp/
Company Profile
With the mission of "BUILDING AI to maximize Business Growth," we provide AI Agents that maximize corporate growth potential through data x AI. In the marketing domain, we develop and sell "AIMSTAR"; in the retail domain, "Miseshiru" and "Zero"; and in the voice domain, various services of "Telephone Broadcasting Station."
Company Name: GROWTH VERSE Inc.
Representatives: Mitsunori Minamino, Chairman & CTO; Tomohiro Watabe, President & CEO
Established: June 2021
Location: Atago Green Hills MORI Tower 38F, 2-5-1 Atago, Minato-ku, Tokyo 105-6238
Tel: 03-5956-3426
Fax: 03-5956-3427
https://growth-verse.ai
Reference Links
・Information for Setagaya Ward Residents: https://www.city.setagaya.lg.jp/kyoutsu/32034.html
・Setagaya Ward Demonstration Experiment Proposal System: https://www.city.setagaya.lg.jp/02426/21571.html
・DHK CANVAS Service Website: https://
Background
Setagaya Ward plans to reconstruct its representative telephone, Setagaya Call, general branch office representative telephones, branch offices, and ward resident affairs division representative telephones into the "Setagaya Ward Office Inquiry Center (nickname: Setagaya Call)" by June 1, Reiwa 9, with the aim of centralizing and clarifying resident inquiry points and improving resident services.
This demonstration experiment aims to verify the effectiveness of AI-powered automated response operations and management, with a view to providing 24-hour support at the integrated inquiry center.
Overview of the Demonstration Experiment
・Implementing Body: Setagaya Ward
・Implementation Period: May 1 (Fri) - May 31 (Sun), Reiwa 8
・Target:
(1) Dedicated telephone number (24-hour reception)
(2) Setagaya Call (reception from 9 PM to 8 AM the next day)
(3) Taishido Branch Office (from May 20, 24-hour reception)
・Utilized Product: DHK CANVAS Agent Plan
Future Schedule (as announced by Setagaya Ward)
・August - October, Reiwa 8: Operator proposal for inquiry center reconstruction
・June 1, Reiwa 9: Inquiry center operations commence
・Sequentially after operations commence: Gradual trial operation of AI-powered automated voice response system to begin, followed by full-scale implementation (planned)
Regarding the Initiative
Since its establishment in 1978, Telephone Broadcasting Station has provided automated telephone response services for 47 years. In this demonstration experiment, by combining the telephone operation know-how cultivated by Telephone Broadcasting Station with GROWTH VERSE's AI technology and development capabilities, we will contribute to improving resident services in local governments.
About DHK CANVAS
"A no-code AI agent that innovates telephone operations" is the concept behind this AI automated telephone response service provided by Telephone Broadcasting Station Inc. It achieves both a communication infrastructure backed by 47 years of experience and high-precision automated dialogue powered by its unique AI engine, capable of handling large-scale call centers with its 70 million line communication infrastructure. Two plans are offered: "Agent Plan" and "Scenario Plan."
Note that the name at the time of adoption was "DHK CANVAS AI," but after subsequent rebranding, it is now offered as "DHK CANVAS Agent Plan."
Service Website: https://lp.dhk-net.co.jp/canvas/
About Telephone Broadcasting Station Inc.
Established in 1978. As a pioneer in automated telephone response, it provides IVR/voicebot solutions to a wide range of industries including finance, public services, and telecommunications. Since July 2025, it has been a group company of GROWTH VERSE Inc.
Headquarters: Kita-ku, Osaka / Tokyo Branch: Koto-ku, Tokyo
Corporate Website: https://www.dhk-net.co.jp/
Company Profile
With the mission of "BUILDING AI to maximize Business Growth," we provide AI Agents that maximize corporate growth potential through data x AI. In the marketing domain, we develop and sell "AIMSTAR"; in the retail domain, "Miseshiru" and "Zero"; and in the voice domain, various services of "Telephone Broadcasting Station."
Company Name: GROWTH VERSE Inc.
Representatives: Mitsunori Minamino, Chairman & CTO; Tomohiro Watabe, President & CEO
Established: June 2021
Location: Atago Green Hills MORI Tower 38F, 2-5-1 Atago, Minato-ku, Tokyo 105-6238
Tel: 03-5956-3426
Fax: 03-5956-3427
https://growth-verse.ai
Reference Links
・Information for Setagaya Ward Residents: https://www.city.setagaya.lg.jp/kyoutsu/32034.html
・Setagaya Ward Demonstration Experiment Proposal System: https://www.city.setagaya.lg.jp/02426/21571.html
・DHK CANVAS Service Website: https://