In the Age of AI Search, Become a Store "Chosen" by AI: Launch of New Service "GMO Tenpo AIO" [GMO Commerce]

GMO Commerce, Inc. (President and CEO: Masato Yamana, hereinafter referred to as GMO Commerce), a member of the GMO Internet Group, will begin offering the AI search optimization service for stores, "GMO Tenpo AIO," on July 1, 2026 (Wed).

This service is a customer acquisition support service that automatically handles the specialized AI search optimization "AIO" (※1) on behalf of stores. It supports everything from a single store to multiple stores and chain operations, allowing store owners to easily create a state where they are "recommended" by AI, leading to new customer acquisition. Furthermore, it constantly monitors the behavior of major AIs such as ChatGPT, Gemini, and Claude, and continuously optimizes the service in response to algorithm changes.

In the store customer acquisition market of approximately 1.9 million stores nationwide (※2), responding to AI search is a new area where significant market expansion is expected. Through this service, GMO Commerce aims to establish a new standard for store customer acquisition as a pioneer in the AIO market for stores.

GMO Tenpo AIO: https://www.gmo-c.jp/lp/tenpo-aio/

(※1) AIO (AI Optimization) is the AI version of SEO (Search Engine Optimization). It is a measure to create a state where one is introduced as a "recommendation" by AI. It refers to efforts to organize information structures so that stores are recognized and recommended by generative AIs such as ChatGPT and Gemini.

(※2) Ministry of Economy, Trade and Industry, 2024 Economic Census, December 2025: https://www.stat.go.jp/data/e-census/2024/pdf/kekka_k.pdf

[Background]

In recent years, users' methods of searching for stores have begun to shift from searching by keywords like "Shibuya Yakiniku" and choosing from a list, to asking AIs like ChatGPT to suggest places, such as "Find a private room yakiniku restaurant in Shibuya that's good for dates." Furthermore, AI summaries are now appearing in regular search results, such as Google Search's "AI Overviews" and "AI Mode," and LINE Yahoo's "Agent i," rapidly increasing the presence of AI in the search experience. Therefore, preparing an environment that makes it easy to be chosen by AI has become important.

44.0% of people have experience using AI to search for stores and facilities, and 57.0% (※3) believe this will increase in the future. Additionally, in surveys on actual visits to restaurants prompted by social media or AI, "AI suggestions such as ChatGPT" accounted for the largest proportion (※4), indicating that AI is becoming a new customer acquisition channel.

Amidst these changes, it is not easy for stores to proceed with AI search optimization on their own. AI information evaluation requires specialized knowledge, and algorithms change daily, demanding continuous adaptation. For stores focused on their core business, keeping up with these changes is not realistic.

Therefore, leveraging the expertise of the GMO Internet Group, which has research achievements in the AI search domain, we have developed "GMO Tenpo AIO."

(※3) Survey by Ixius Co., Ltd., as of January 2026

https://prtimes.jp/main/html/rd/p/000000100.000116281.html

(※4) Survey by COLLINS Inc., as of February 2026

https://prtimes.jp/main/html/rd/p/000000010.000135874.html

[About "GMO Tenpo AIO"] (URL: https://www.gmo-c.jp/lp/tenpo-aio/)

Features of "GMO Tenpo AIO"

Through the GMO Internet Group's AI search research initiatives, we maintain a state that is easily chosen by AI by continuously observing the behavior of major AIs as mentioned above. Specifically, it consists of the following three functions:

1. Diagnoses stores from an AI perspective and proposes specific improvement points

It scores how a store is currently recognized by AI based on its existing website and Google Business Profile (store information on Google Maps) and proposes specific points for improvement. This allows users to see at a glance what they need to do to be more easily recommended by AI, leading to continuous improvement.

2. Collects customer feedback that AI can "understand"

AI accurately recognizes specific experiences rather than abstract expressions. Therefore, we have prepared questions that allow users to reflect on their experiences from multiple perspectives such as "atmosphere," "taste," and "service," and have established a system for naturally accumulating specific reviews. By having customers' genuine feedback correctly recognized by AI search, it becomes easier to convey the store's appeal to those considering a visit.

3. Automatically generates a dedicated store page that AI can "find"

Within the service's management tool, a dedicated URL is issued for each store, and the page is automatically constructed with an information structure that AI can easily understand. It covers essential information such as basic store details, customer feedback, and frequently asked questions, functioning as an information source that AI can easily recognize.

Service Details

- Launch Date: July 1, 2026

- Target: Store operators (restaurants, retail, services, entertainment, etc.)

- Pricing: From ¥20,000 (excluding tax) / monthly subscription

[About GMO Commerce]

GMO Commerce, Inc. aims to be "the marketing platform for all stores" and provides services such as "GMO Marketing Connect" and "GMO Marketing DX" that support marketing DX promotion and CX improvement for stores ranging from small and medium-sized businesses to large chain stores in various industries. Through high-quality services and customer-centric operational support, we have achieved a high retention rate of 98.3% (※5).

GMO Commerce's "GMO Marketing DX" offers SNS marketing support services for platforms like LINE and Instagram. We possess a customer base accumulated over 10 years and proprietary distribution data of 3 billion messages annually. By combining this store-specific, narrow-area data, which general-purpose AIs do not possess, with AI technology, we are working to achieve highly accurate personalized distribution and support store sales expansion. In addition, our long-standing operational know-how and collaborative support system are highly regarded, and we have been certified as "Premier," the highest rank in both the Certified Partner and Store Promotion Partner categories for the 2026 fiscal year in the "LINE Yahoo Partner Program" (※6). This is the fifth consecutive term (※7) since 2024 that we have achieved the highest ranking.

(※5) Our survey, as of December 2025

(※6) Among partners participating in the "LINE Yahoo Partner Program," partner companies that have made outstanding contributions to solution proposals, sales expansion, and market development in the advertising business are recognized.

(※7) This award is given to partners who have contributed the most to business expansion using LINE official accounts.

End

[Contact Information Regarding Services]

GMO Commerce, Inc.

Product Planning Department, Yamamoto

TEL: 03-3770-7030 FAX: 03-3770-7031

E-mail: service_inquiry@gmo-c.jp

URL: https://www.gmo-c.jp/service-inquiry/

[GMO Commerce, Inc.] (URL: https://www.gmo-c.jp/) Company Name: GMO Commerce, Inc. (Tokyo Stock Exchange Growth Market, Securities Code 410A) Location: 13F, Shibuya Fukuras, 1-2-3 Dogenzaka, Shibuya-ku, Tokyo Representative: Masato Yamana, President and Representative Director Business Description: Development and provision of marketing platforms, etc., supporting store CX improvement and DX promotion. Capital: 1.10328 billion yen

[GMO Internet Group, Inc.] (URL: https://www.group.gmo/) Company Name: GMO Internet Group, Inc. (Tokyo Stock Exchange Prime Market, Securities Code 9449) Location: 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Cerulean Tower Representative: Masatoshi Kumagai, Representative Director, Group Representative Business Description: Holding company (group management function) ■ Group Business Activities Internet Infrastructure Business Internet Security Business Internet Advertising and Media Business Internet Financial Business Cryptoasset Business Capital: 5 billion yen

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