Announcement of Start of Demonstration Experiment for Station-Autonomous Taxi Integration: Establishment of App-Exclusive Taxi Stand at JR Shin-Osaka Station
Key facts
- Announcement of Start of Demonstration Experiment for Station-Autonomous Taxi Integration: Establishment of App-Exclusive Taxi Stand at JR Shin-Osaka Station
- West Japan Railway Company, JR West Rent-A-Car & Lease Co., Ltd., and GO Inc. have begun a demonstration experiment to establish an app-exclusive taxi stand at JR Shin-Osaka Station, the first of its kind at a railway station in Western Japan. This initiative aims to identify operational challenges for the smooth integration of future autonomous taxis with train stations.
- Source: PR Times
- Date: May 11, 2026
Direct answer
West Japan Railway Company, JR West Rent-A-Car & Lease Co., Ltd., and GO Inc. have begun a demonstration experiment to establish an app-exclusive taxi stand at JR Shin-Osaka Station, the first of its kind at a railway station in Western Japan. This initiative aims to identify operational challenges for the smooth integration of future autonomous taxis with train stations.
- Citation
- Announcement of Start of Demonstration Experiment for Station-Autonomous Taxi Integration: Establishment of App-Exclusive Taxi Stand at JR Shin-Osaka Station (May 11, 2026), PR Times
- Source
- PR Times
- Date
- May 11, 2026
West Japan Railway Company, JR West Rent-A-Car & Lease Co., Ltd., and GO Inc. have begun a demonstration experiment to establish an app-exclusive taxi stand at JR Shin-Osaka Station, the first of its kind at a railway station in Western Japan. This initiative aims to identify operational challenges for the smooth integration of future autonomous taxis with train stations.
📋 Article Processing Timeline
- 📰 Published: May 11, 2026 at 20:00
- 🔍 Collected: May 11, 2026 at 11:31
- 🤖 AI Analyzed: May 12, 2026 at 03:38 (16h 6m after Collected)
West Japan Railway Company, JR West Rent-A-Car & Lease Co., Ltd., and GO Inc. are proceeding with studies aimed at realizing the smooth integration of future autonomous taxis with train stations.
As a first step, we are pleased to announce the start of a demonstration experiment to establish an app-exclusive taxi stand at JR Shin-Osaka Station, the first at a railway station in Western Japan, with the objective of identifying operational challenges. By setting up an app-exclusive taxi stand on the 1st floor of JR Shin-Osaka Station, customers will be able to order taxis smoothly through the app.
| Overview of the Demonstration
Details: An app-exclusive taxi stand for the 'GO' taxi app will be set up on the 1st floor of JR Shin-Osaka Station.
Demonstration Period: From 1:00 PM on Tuesday, May 12, 2026, until Friday, July 31, 2026 (planned).
Location: In front of the Ekiren Car Rental office on the 1st floor of JR Shin-Osaka Station (directions described later).
How to Use: After downloading the 'GO' taxi app, select the Shin-Osaka Station area when ordering. The 1st-floor app-exclusive stand will be set as the pick-up location, allowing you to place an order.
・App Store: https://itunes.apple.com/jp/app/id1254341709
・Google Play: https://play.goinc.jp/area
| Aim of This Demonstration
When autonomous taxis are eventually operated, it is crucial to develop a safe and smooth boarding/alighting environment at stations, where taxi demand is high and congestion is likely to occur. In this demonstration experiment, as a first step, we will establish a new app-exclusive taxi stand to confirm safety and verify operational challenges.
| Future Plans
Based on the knowledge gained from this demonstration experiment, we will work towards the concrete realization of integrating future autonomous taxis with train stations.
| Reference: Directions from JR Shin-Osaka Station South Exit Ticket Gate to the App-Exclusive Taxi Stand
1. After exiting the Shin-Osaka Station South Exit ticket gate (3rd floor), proceed straight ahead.
2. Take the stairs or escalator on your right down to the 2nd floor.
3. After descending to the 2nd floor, take the stairs or escalator on your left down to the 1st floor.
4. After descending to the 1st floor, proceed straight ahead to your right, and you will arrive at the app-exclusive taxi stand in front of the Ekiren Car Rental office.
| Overview of the 'GO' Taxi App
App Name: GO https://go.goinc.jp/
Service Area: All 47 prefectures nationwide https://go.goinc.jp/area
App Functions:
1. Taxi dispatch (call now / pre-determined fare / AI reservation / multiple vehicles, etc.)
2. 'GO Pay' for dispatch and in-car tablets by pre-registering payment methods.
3. Issuance of electronic receipts *Some functions are available only in certain areas.
Supported Payment Methods: Visa / Mastercard / JCB / American Express / Diners Club / d払い / PayPay / Apple Pay
App Store: https://itunes.apple.com/jp/app/id1254341709
Google Play: https://play.google.com/store/apps?id=com.dena.automotive.taxibell
*Please refrain from canceling after vehicle confirmation. We kindly ask for your cooperation in boarding promptly after the vehicle arrives.
| Reference: Making people happy through mobility. About GO Inc.
GO Inc. is committed to its mission of "making people happy through mobility" and develops various businesses and services centered on the mobility domain. Under the collaborative power with our partners and a development system that maximizes technology, we aim to solve social issues in Japan by updating "mobility" to suit the times.
Company Name: GO Inc. (English: GO Inc.)
Location: Azabudai Hills Mori JP Tower 23F, 1-3-1 Azabudai, Minato-ku, Tokyo 106-0041
Established: August 1977
Business Activities: Mobility-related businesses, including providing dispatch systems for taxi operators, etc.
Services:
・Taxi App 'GO' https://go.goinc.jp/
・Corporate Service 'GO BUSINESS' https://go.goinc.jp/business/
・Traffic Accident Reduction Support Service 'DRIVE CHART' https://drive-chart.com/
・Decarbonization Service 'GX (Green Transformation)' https://go-gx.
As a first step, we are pleased to announce the start of a demonstration experiment to establish an app-exclusive taxi stand at JR Shin-Osaka Station, the first at a railway station in Western Japan, with the objective of identifying operational challenges. By setting up an app-exclusive taxi stand on the 1st floor of JR Shin-Osaka Station, customers will be able to order taxis smoothly through the app.
| Overview of the Demonstration
Details: An app-exclusive taxi stand for the 'GO' taxi app will be set up on the 1st floor of JR Shin-Osaka Station.
Demonstration Period: From 1:00 PM on Tuesday, May 12, 2026, until Friday, July 31, 2026 (planned).
Location: In front of the Ekiren Car Rental office on the 1st floor of JR Shin-Osaka Station (directions described later).
How to Use: After downloading the 'GO' taxi app, select the Shin-Osaka Station area when ordering. The 1st-floor app-exclusive stand will be set as the pick-up location, allowing you to place an order.
・App Store: https://itunes.apple.com/jp/app/id1254341709
・Google Play: https://play.goinc.jp/area
| Aim of This Demonstration
When autonomous taxis are eventually operated, it is crucial to develop a safe and smooth boarding/alighting environment at stations, where taxi demand is high and congestion is likely to occur. In this demonstration experiment, as a first step, we will establish a new app-exclusive taxi stand to confirm safety and verify operational challenges.
| Future Plans
Based on the knowledge gained from this demonstration experiment, we will work towards the concrete realization of integrating future autonomous taxis with train stations.
| Reference: Directions from JR Shin-Osaka Station South Exit Ticket Gate to the App-Exclusive Taxi Stand
1. After exiting the Shin-Osaka Station South Exit ticket gate (3rd floor), proceed straight ahead.
2. Take the stairs or escalator on your right down to the 2nd floor.
3. After descending to the 2nd floor, take the stairs or escalator on your left down to the 1st floor.
4. After descending to the 1st floor, proceed straight ahead to your right, and you will arrive at the app-exclusive taxi stand in front of the Ekiren Car Rental office.
| Overview of the 'GO' Taxi App
App Name: GO https://go.goinc.jp/
Service Area: All 47 prefectures nationwide https://go.goinc.jp/area
App Functions:
1. Taxi dispatch (call now / pre-determined fare / AI reservation / multiple vehicles, etc.)
2. 'GO Pay' for dispatch and in-car tablets by pre-registering payment methods.
3. Issuance of electronic receipts *Some functions are available only in certain areas.
Supported Payment Methods: Visa / Mastercard / JCB / American Express / Diners Club / d払い / PayPay / Apple Pay
App Store: https://itunes.apple.com/jp/app/id1254341709
Google Play: https://play.google.com/store/apps?id=com.dena.automotive.taxibell
*Please refrain from canceling after vehicle confirmation. We kindly ask for your cooperation in boarding promptly after the vehicle arrives.
| Reference: Making people happy through mobility. About GO Inc.
GO Inc. is committed to its mission of "making people happy through mobility" and develops various businesses and services centered on the mobility domain. Under the collaborative power with our partners and a development system that maximizes technology, we aim to solve social issues in Japan by updating "mobility" to suit the times.
Company Name: GO Inc. (English: GO Inc.)
Location: Azabudai Hills Mori JP Tower 23F, 1-3-1 Azabudai, Minato-ku, Tokyo 106-0041
Established: August 1977
Business Activities: Mobility-related businesses, including providing dispatch systems for taxi operators, etc.
Services:
・Taxi App 'GO' https://go.goinc.jp/
・Corporate Service 'GO BUSINESS' https://go.goinc.jp/business/
・Traffic Accident Reduction Support Service 'DRIVE CHART' https://drive-chart.com/
・Decarbonization Service 'GX (Green Transformation)' https://go-gx.
FAQ
What are the key facts in this article?
West Japan Railway Company, JR West Rent-A-Car & Lease Co., Ltd., and GO Inc. have begun a demonstration experiment to establish an app-exclusive taxi stand at JR Shin-Osaka Station, the first of its kind at a railway station in Western Japan. This initiative aims to identify operational challenges for the smooth integration of future autonomous taxis with train stations.
What is the direct answer?
West Japan Railway Company, JR West Rent-A-Car & Lease Co., Ltd., and GO Inc. have begun a demonstration experiment to establish an app-exclusive taxi stand at JR Shin-Osaka Station, the first of its kind at a railway station in Western Japan. This initiative aims to identify operational challenges for the smooth integration of future autonomous taxis with train stations.
What is the source and date?
PR Times: https://prtimes.jp/main/html/rd/p/000000355.000030664.html | May 11, 2026