Musashino City, Tokyo, Adopts "GO Ticket" to Turn Mobility Anxiety into "Peace of Mind" for Expectant and New Mothers – First Digital Taxi Ticket Adoption for Maternal Support in Tokyo

GO Inc. (Headquarters: Minato-ku, Tokyo; President & CEO: Hiroshi Nakajima), which operates Japan's No. 1*1 taxi app "GO", has been offering "GO Ticket," Japan's first digital taxi ticket, since 2023. Leveraging digital convenience, "GO Ticket" is seeing accelerated use in various scenarios, from business to personal gifts, and has been chosen by local governments nationwide as a mobility support tool for residents. This time, it has been adopted by Musashino City, Tokyo, for its "Child-rearing Generation Outing Support Project (Mu-Baby)." This marks the first time a digital taxi ticket has been adopted for maternal and child support in Tokyo, with applications scheduled to begin on April 1, 2026 (Wednesday).

｜Digital Taxi Ticket: From Code Receipt to Registration and Use, All Online

The taxi app "GO" is Japan's No. 1 taxi app, covering all 47 prefectures. With the increasing demand for taxi orders via apps, the use of "GO Ticket," Japan's first digital taxi ticket usable with the app, is also growing year by year. Similar to conventional paper taxi tickets, it can be used to pay taxi fares, and the entire process, from receiving the issue code to registering it in the app and using it, can be completed online.

｜"GO Ticket" Usable with the "GO" Taxi App to be Distributed to Expectant and New Mothers Residing in Musashino City

Local governments promoting DX are increasingly adopting digital taxi tickets as a mobility support measure for local residents. This time, Musashino City, Tokyo, has newly adopted "GO Ticket" for its "Child-rearing Generation Outing Support Project (Mu-Baby)." Expectant and new mothers who are registered residents of Musashino City at the time of application and have received a Maternal and Child Health Handbook, as well as households with children up to their first birthday, will be provided with a total of 20,000 yen worth of "GO Tickets" by applying electronically through the city's website. "GO Tickets" can be used as a payment method in GO-enabled taxi vehicles*2. They can be used for prenatal check-ups during pregnancy, hospital admissions and discharges related to childbirth, as well as for outings such as children's health check-ups and vaccinations.

｜Eliminating Mobility Anxiety and Supporting a More Secure Life

GO's mission is "Making people happy through mobility," and it aims to solve various social issues in Japan. In addition to providing family monitoring functions in the "GO" app and mobility support for expectant and new mothers, GO will continue to collaborate with local governments nationwide and taxi operators to support the lives of local residents.

*1 According to Sensor Tower - Japan domestic download count (App Store/Google Play combined) for taxi dispatch related apps - Survey period: October 1, 2020 - December 31, 2025

*2 To use "GO Ticket," an account for the "GO" app and credit card registration for "GO Pay" are required. Only one ticket code can be used per ride, and no change will be given if the fare is less than the ticket amount. It cannot be carried over for future use.

｜"GO Ticket" Overview

This is a digital taxi ticket that can be used for payments in the "GO" app. The entire process, from receiving the issue code to registration and use, can be completed online. In addition to being used as a digital gift between individuals, such as presents for family and friends, it can also be provided and used specifically for business purposes, similar to conventional taxi tickets. Furthermore, its handling on online gift platforms is expanding, and it is being utilized for a wide range of purposes, including rewards and incentives for various campaign measures, employee benefits, and corporate sales promotions.

• How to use for individuals: https://go.goinc.jp/ticket/usage2

• How to purchase for individuals: https://go-ticket.e-gift.co/

• For corporate use: "GO Ticket" can be used at no additional charge with a contract for "GO BUSINESS," the corporate invoice payment service for the taxi app "GO." https://go.goinc.jp/business/lp/goticket

｜"GO" Taxi App Overview

*Please refrain from canceling after vehicle confirmation. We kindly ask for your cooperation in boarding promptly after the vehicle arrives.

｜Reference: Making People Happy Through Mobility. About GO Inc.

GO Inc. is committed to its mission of "Making people happy through mobility" and develops a variety of businesses and services centered on the mobility domain. Under a development system that maximizes co-creation with our partners and leverages technology, we aim to solve Japan's social issues by updating "mobility" to suit the times.